Opencart

How To Integrate Opencart With LiveAgent

Start providing awesome customer support by placing a live chat button on your Opencart store.

Why Opencart ?

OpenCart is a turn-key ready “out of the box” shopping cart solution. You simply install, select your template, add products and you’re ready to start accepting orders. It has order management and multiple payment gateways already built in and we provide lifetime free support and free software updates. 

Integrating live chat to Opencart in 6 easy steps:

Step 1

Download LiveAgent extension from Opencart website.

Step 2

Unzip the downloaded file and upload admin+catalog files to Opencart folder in your server/hosting.

Step 3

Navigate to the Modules section in your Opencart admin panel and click on LiveAgent integration (green button).

Step 4

Change its status to enabled.

Step 5

New module: LiveAgent integration->Configuration was added in the Modules section, now click the blue button.

Step 6

If you already have a LiveAgent account click on >SKIP THIS STEP, I ALREADY HAVE AN ACCOUNT and fill in the url, email and API key of your account. If you don’t have an account, feel free to create a new one in this window.

Where to find the API key?

In your LiveAgent account navigate to Configuration>System>API and copy your API key from here.

It’s done

The default live chat button is shown on your website. If you want to change the default button, add new buttons in your LiveAgent account and then click on Use this button in Opencart LiveAgent module.