To integrate Nicereply with LiveAgent, please follow the integration guide below.
Measure customer satisfaction with Nicereply – CSAT survey tool built for LiveAgent. Survey your customers straight from LiveAgent. See customer satisfaction data pushed to LiveAgent tickets without ever having to leave the app.
If you have any questions about Nicereply for LiveAgent, ask us at email@example.com.
Measure customer satisfaction via a survey at the bottom of every email or trigger it after resolving a ticket or a chat. Choose from measuring Customer Satisfaction, Net Promoter Score, or Customer Effort Score. Responses are pushed back into LiveAgent as comments and custom field values.
NiceReply is a customer management platform that helps you measure your company´s Customer Satisfaction, Net Promoter Score, as well as Customer Effort Score by collecting feedback.
The first step is to have an account with both NiceReply and LiveAgent. The second step is the actual integration. Here is an in-depth guide for NiceReply integration.
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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