To integrate Nicereply with LiveAgent, please follow the integration guide below.
Do you know how customers feel about your customer service? Track the quality of your customer service with Nicereply – an all-in-one customer satisfaction survey tool built for LiveAgent.
Email template distribution Collect feedback at every interaction with your customers. Insert your survey to your email signature or any custom email templates you send.
Trigger distribution Benefit from the power of automated email sending. Follow up with customers automatically via survey after you close a ticket.
Chat distribution Follow up with customers automatically via pre-defined Nicereply survey after you end a chat.
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