If you want to add one of our chat buttons to your Joomla site, you can do it by inserting the button code to your Joomla footer. Simply follow these steps:
- Go to your LiveAgent dashboard
- Go to configuration. Click chat, and then chat buttons.
- Click edit on the button you want to use and copy the integration code
- Next head over to your Joomla template manager
- Click the template which is set as default for ‘site’
- Click ‘Edit main page template‘ and paste the button code to the HTML code displayed. Paste it above </body> tag:
- Click Save.
Now that your site is integrated, the LiveAgent button will show up according to its settings (left, right, bottom, offline, online):
What is Joomla?
Joomla is a free and open-source content management system (CMS) for publishing web content. It is the ideal software for small businesses, NGO’s, non-profits, government organizations, and large enterprises alike. Currently, Joomla hosts nearly 2 million active websites.
How can you use it?
LiveAgent’s Joomla integration enables you to place live chat buttons on your Joomla websites.
Frequently asked questions
What are the benefits of using Joomla?
highly customizable, variety of templates, useful extensions, SEO capabilities
How can you integrate LiveAgent with Joomla?
Navigate to Configurations from your LiveAgent Dashboard > click on Chat > Chat buttons > create a Live Chat Button and copy the HTML code. Insert the HTML code inside your Joomla (Edit main page template > Paste > Save).
This article provides instructions on how to integrate LiveAgent chat buttons into a Joomla site. The article explains how to copy the integration code from LiveAgent, how to paste it into the HTML code displayed in the Joomla template manager, and how to ensure the chat button code is enclosed in {literal} and {/literal} tags. An alternate method of integration is also provided, which involves finding a module used at the "Footer" position in the Joomla Module Manager and pasting the code there.
LiveAgent is a customer service software with integrations and 24/7 customer service. It offers a free trial and customizable chat invitations with a variety of predefined styles. Adding a live chat button to a website is crucial for timely assistance and customer satisfaction, while reducing support costs. LiveAgent is a viable option for those looking to switch from Pure Chat. Sales contacts and social media subscription are available for updates and discounts.
