Please follow the below outlined integration guide to start using Google Analytics with LiveAgent.
Google Analytics is a free Web analytics service that provides statistics and basic analytical tools for search engine optimization (SEO) and marketing purposes.
Track events of live chat sessions in Google Analytics. Thanks to this data you can evaluate the impact of live chat to conversions of your website visitors to customers or the impact of your agents to your company’s sales.
Google Analytics is a tool that allows you to track valuable marketing information.
Here is a quick step-by-step guide:
1. Log in to your LiveAgent account
2. Navigate to Configurations > System > Plugins
3. Activate Live Chat Tracking
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.