Partner
FaleMais is a Brazilian operator specialized in VoiP from Monte Santo de Minas, 300 Km away from São Paulo, authorized by Anatel.
FaleMais has been working since 2011, using VoiP technology to provide their customers with telecommunications solutions that are simple, efficient and cost-effective infinitely better than conventional telecommunications technologies.
FaleMais offers:
• Rates up to 80% lower than conventional telephony
• Telephony solutions for companies of all sizes
• No hidden fees. The price you see is what you will pay
• No loyalty contract. Use whenever you want
• Support in Brazil for 0800, email, chat and everything in Portuguese
• Anatel authorized operator
How can you use it?
LiveAgent and FaleMais are now partners, which made the Fale Mais VoIP integration easier than ever. LiveAgent does not charge any additional fees for connecting a FaleMais VoIP number with your call center.
If you are interested in connecting FaleMais with the LiveAgent call center, simply login to your LiveAgent account and follow the instructions.
1. Log in to your LiveAgent account
2. Navigate to Numbers
3. Search for FaleMais
4. Click on add
5. Insert required credentials
Cost of integrating FaleMais:
FaleMais and LiveAgent are partners. Thus, if you have a subscription with LiveAgent, the integration is free of charge. However, Fale Mais charges for its services since the company operates separately.
Benefits of FaleMais
- Cost-effective
- Improved CX
- advanced functionalities
- access all across Brazil
- high reliability
If you would like to learn more about how call center software works, check out the video down below.
Don't have LiveAgent yet?
No problem! LiveAgent offers a 30-day free trial where you can test the free Modulus integration!
Frequently Asked Questions
What is FaleMais?
FaleMais is a Brazilian operator specialized in VoiP since 2011 from Monte Santo de Minas, 300 Km away from Sao Paulo, authorized by Anatel.
How much does it cost to integrate Fale Mais with LiveAgent?
LiveAgent has already integrated FaleMais inside. Thus, integration is free of charge. However, keep in mind that FaleMais charges for its services.
How can you implement a FaleMais VoIP number inside LiveAgent?
As we mentioned previously, FaleMais is already a part of LiveAgent. Simply log in and follow this guide: Navigate to Configurations > Call > Numbers > Fale Mais. Add the VoIP number and use right away.
LiveAgent is a comprehensive customer service solution, offering ticket management, CRM, and social media integration all in one platform. It emphasizes the importance of personalized experiences, call center compliance, and knowledge base resources for improved customer engagement. The customizable ticket fields enhance communication and satisfaction.
