Founded in 1994, DirectCall provides local numbers, 0800 or 30xx in all area codes in Brazil, with portability option.
Numbers that allow you to answer local calls in cities where your business does not even have physical infrastructure, directly at the operator. Authorized by Anatel for fixed and IP telephony, Directcall stands out for its own development and robust infrastructure.
DirectCall also offers:
LiveAgent’s users can request a free trial of a DirectCall’s line here.
LiveAgent and DirectCall are now partners, which made the DirectCall VoIP integration easier than ever. LiveAgent does not charge any additional fees for connecting a DirectCall VoIP number with your call center.
If you are interested in connecting DirectCall with the LiveAgent call center, simply login to your LiveAgent account and follow the instructions.
1. Log in to your LiveAgent account
2. Navigate to Numbers
3. Search for DirectCall
4. Click on add
5. Insert required credentials
DirectCall and LiveAgent are partners. Thus, if you have a subscription with LiveAgent, the integration is free of charge. However, DirectCall charges for its services since the company operates separately.
If you would like to learn more about how call center software works, check out the video down below.
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DirectCall is a Brazilian operator specialized in VoiP and fixed telephony in all area codes in Brazil authorized by Anatel.
LiveAgent has already integrated DirectCall inside. Thus, integration is free of charge. However, keep in mind that DirectCall charges for its services.
As we mentioned previously, DirectCall is already a part of LiveAgent. Simply log in and follow the guide below:
1. Navigate to Configurations > Call > Numbers > DirectCall
2. Add the VoIP number and use right away
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