To place a LiveAgent live chat button to your CS-Cart shop, simply follow the integration guide below, or watch the provided video.
- The first step is to create and customize a new chat button in your LiveAgent panel (Don’t have a LiveAgent account? Signup here). Copy it’s HTML code (Ctrl+C) to clipboard.
- Go to your CS-Cart admin panel and choose Quick Menu > Design > Blocks > Scroll to GRID 16 > Block ‘Customer Service’ > Click on Block Options > choose Content tab > Paste (Ctrl +V) the HTML code below the ‘</ul>’ line > Save
- Note: It is not necessary to use the ‘Customer service’ block. You can create your own blocks and use them as well.
- Go to your store webpage, refresh it and your chat button is ready.
What is CS-Cart?
CS-Cart is the best shopping cart solution for building an eCommerce website of any size: from a small web store to a virtual shopping mall. A ready storefront, support for many payment and shipping options, full inventory control, unlimited products, promotional tools, and other e-commerce software features out-of-the-box.
How can you use it?
LiveAgent’s CS-Cart integration enables you to place a live chat button on your CS-Cart store.
Frequently asked questions
What are the benefits of CS-cart integration?
The integration allows you to place a live chat button on your CS-cart website. The main benefits of integrating the live chat button are:
- improved sales
- reduced costs
- competitive advantage
- better customer satisfaction
How can you integrate CS-cart with LiveAgent?
Follow this quick guide for easy integration:
1. Log in to your LiveAgent account
2. Create/Customize a live chat button
3. Copy the HTML code
4. Paste the code inside CS-cart