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To place a LiveAgent live chat button to your CS-Cart shop, simply follow the integration guide below, or watch the provided video.

YouTube video player
  • The first step is to create and customize a new chat button in your LiveAgent panel (Don’t have a LiveAgent account? Signup here). Copy it’s HTML code (Ctrl+C) to clipboard.
cs-cart integration code
  • Go to your CS-Cart admin panel and choose Quick Menu > Design > Blocks > Scroll to GRID 16 > Block ‘Customer Service’ > Click on Block Options  > choose Content tab > Paste (Ctrl +V) the HTML code below the ‘</ul>’ line > Save
  • Note: It is not necessary to use the ‘Customer service’ block. You can create your own blocks and use them as well.
cs-cart LiveAgent integration
  • Go to your store webpage, refresh it and your chat button is ready.
cs-cart LiveAgent integration

What is CS-Cart?

CS-Cart is the best shopping cart solution for building an eCommerce website of any size: from a small web store to a virtual shopping mall. A ready storefront, support for many payment and shipping options, full inventory control, unlimited products, promotional tools, and other e-commerce software features out-of-the-box.

How can you use it?

LiveAgent’s CS-Cart integration enables you to place a live chat button on your CS-Cart store.

Frequently asked questions

What are the benefits of CS-cart integration?

The integration allows you to place a live chat button on your CS-cart website. The main benefits of integrating the live chat button are:

- improved sales

- reduced costs

- competitive advantage

- better customer satisfaction

How can you integrate CS-cart with LiveAgent?

Follow this quick guide for easy integration:

1. Log in to your LiveAgent account

2. Create/Customize a live chat button 

3. Copy the HTML code

4. Paste the code inside CS-cart 

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