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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Tickets export

Export tickets from the tickets view page to a downloadable CSV file to get a snapshot of the data at the moment you select that option.

Ticket export - LiveAgent

The ticket data in the CSV export includes:

  • Status
  • First name
  • Last name
  • Email
  • Ticket ID
  • Department ID
  • Department name
  • Agent ID
  • Agent Name
  • Tags
  • Subject
  • Email preview
  • Date created
  • Conversation ID
  • Date changed
  • Date resolved
  • Date reopen
  • Status changed
  • Number of Incoming messages
  • Number of Outgoing messages

You can choose the ticket data columns that you want to include in your export file.

Watch video how it works:

Export tickets to a downloadable CSV file - LiveAgent | www.liveagent.com

Export tickets with ease

Export tickets to CSV files for easy sharing and data management. Try it today for free. No credit card required.

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