We prepared new analytics reports. You can check how it look like.
And we already test them on our support. Thanks to LiveAgent we can handle more support requests than ever without the need to extend number of support agents. In the chart you can see the growing volume of chats, email answers and calls over time. Our support team does great job!
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Introducing LiveAgent’s new AI-powered feature in the works
LiveAgent is a customer support software with AI-powered features, including email ticketing reply templates based on knowledge base articles. It improves response times, accuracy, and personalization, while helping to cut costs and enhance the customer experience.
The TEXT discusses LiveAgent's benefits for e-commerce management and customer support, including integrating with Bigcommerce and providing valuable analytics capabilities. LiveAgent offers chat features and a free trial, as well as contact forms and live chat options. The website uses cookies and provides one-on-one demos for interested businesses. The TEXT also provides steps for activating the Bigcommerce plugin and customizing a live chat button in the LiveAgent panel, as well as frequently asked questions and related resources. LiveAgent is currently building a dashboard for new sign-ups, and login details will be sent via email.
LiveAgent receives high praise from users for its prompt support, effective communication with customers, and ability to improve customer service. It offers a cost-effective solution with a wide range of features and integration options. Users highly recommend LiveAgent for its reliability and effectiveness in improving customer support.