What is Voyced?
Voyced is a European VoIP Provider with coverage in over 165+ countries worldwide. The company promises to provide “the best tariff and charges, no matter what destination you call.” Voyced is another VoIP partner of LiveAgent. LiveAgent strives to provide a seamless customer experience daily. As a result, you can now easily connect your VoIP number from Voyced into LiveAgent.
How do you integrate Voyced VoIP into LiveAgent?
The integration is quite easy. Here is a quick guide;
1. Obtain VoIP number from Voyced
2. Sign in to your LiveAgent account
3. Navigate to Configurations
4. Click on Call – Numbers
5. Press the + button
6. Search for Voyced
7. Fill in the information
8. And SAVE!
What are the costs of integrating Voyced into LiveAgent?
If you would like to connect your VoIP number from Voyced with your call center in LiveAgent, there will be no integration charge added.
- low cost
- access through multiple devices
- improved customer experience
- better productivity
If you would like to learn more about how call center software works, check out the video down below.
Don't have LiveAgent yet?
No problem! LiveAgent offers a 14-day free trial where you can test the free Voyced integration!
Frequently asked questions
What is LiveAgent?
LiveAgent is a customer service/support software that allows you to handle all your customer inquiries from one interface.
What is Voyced?
Voyced is a VoIP provider that provides services globally.
How much does it cost to integrate Voyced into LiveAgent?
Voyced is already built-in LiveAgent. Therefore, if you need to connect your Voyced VoIP number with LiveAgent, you can do that without any additional charges.
LiveAgent is a customer service software that offers features like VoIP phone systems, self-service software, and email management software. The company touts various integrations and awards and certificates, and offers a free trial for interested parties. The website requires visitors to accept cookies before engaging with certain features like contact forms and live chat.
VoIP, or voice over Internet protocol, is a technology that allows users to make phone calls over the internet. This is done by transmitting conversations as packets of data, which are then translated back into sound. VoIP offers cost savings and flexibility, but requires a quality broadband connection. To optimize your internet connection for VoIP, ensure that data-intensive services are not using your broadband connection during calls, and consider getting closer to your network router. When choosing a VoIP service provider, consider international calling, security capabilities, service quality, and cost. VoIP can be used by individuals or businesses, while unified communications combine multiple business communication tools such as video conferencing, audio conferencing, mobile apps, and business phone service.
VoIP is a technology that allows making phone calls through an internet connection, and is offered by VoIP providers for both residential and business use. The process involves converting voice messages into digital signals sent via the internet, and the listener at the receiving end can hear the original message after the signals are uncompressed. To set up VoIP, one needs to choose a plan, activate the device, and secure an internet connection. Equipment required for VoIP includes a reliable internet router, secure and dependable internet service, and a device to make calls. A VoIP phone can be used on a landline and a regular phone can be connected to broadband internet to enable VoIP. Business VoIP offers more features than residential VoIP, such as team messaging, video meetings, customer service, and a complimentary toll-free number. VoIP is more cost-effective for both domestic and international calling, and calls can be made at the same price. Landlines have limited possibilities and are costlier. However, VoIP is dependent on a fast and reliable internet connection and may experience poor call quality or increased latency with voice and video calls.
VoIP.ms is a global VoIP provider offering flexible and cost-effective cloud-based communication services. It can be used with LiveAgent to create a virtual call center, improve customer service, and collect feedback. The integration with LiveAgent is free, but VoIP.ms charges for their services. The benefits of using VoIP.ms include reliability, flexibility, and affordability among other things. Setting up the integration is easy and LiveAgent offers a free trial.