Vanilla Telecoms is a leading internet service provider and high-quality SIP supplier in Malta. The company operates since 2007 and has grown tremendously over the years. Vanilla Telecoms values flexibility, simplicity, care, and reliability. They are also: ” an official distributor of award-winning Grandstream products.” LiveAgent has partnered up with Vanilla Telecoms for their VoIP services. As a result, LiveAgent customers can now easily connect their Vanilla Telecoms VoIP number in their call center.
There is no integration fee since Vanilla Telecoms is built-in LiveAgent.
1. Obtain Vanilla Telecoms VoIP number
2. Log in to a LiveAgent account
3. Follow the navigation on the screenshot
4. Fill in the needed credentials
5. Add and use right away
If you would like to learn more about how call center software works, check out the video down below.
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Vanilla Telecoms is a telecommunication company also providing VoIP services. VoIP stands for Voice over Internet Protocol. Meaning you can make and receive calls over the internet connection.
LiveAgent offers the customers an option to connect their VoIP numbers through different providers. One of them is Vanilla Telecoms.
There are a lot of benefits of having a VoIP number. The main one is the accessibility from anywhere. Since you can use a different variety of devices, you can stay connected all the time. For example, your customer service can increase their productivity and ultimately CX by being available 24/7.
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