Swan is a rapidly developing Slovak telecommunications service provider since 1999. The company’s headquarters are in Slovakia, but the company operates all across Europe. Since Swan is also a VoIP provider, LiveAgent partnered with the company to improve the user experience.
The first step is to contact Swan and obtain a VoIP number. The second step is to sign in to your LiveAgent account. After that, follow the navigation on the screenshots down below.
The last step is to search for the Swan, fill in the credentials, and SAVE.
There is no additional charge for Swan integration in LiveAgent. So, if you have a (Ticket/Ticket+Chat/All-inclusive) subscription, you can insert the VoIP number inside the LiveAgent based on our instructions (steps) for free.
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Swan is a telecommunication company that also provides VoIP services and products on the market.
If you are a LiveAgent customer with a subscription such as; Ticket, Ticket+Chat, or All-inclusive, the Swan integration is free of charge.
Since Swan is already build-in LiveAgent, you can easily navigate to Configurations - Call -Numbers - (+ button) and implement your Swan VoIP number there.
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.