O2 Business Services

What is O2 Business Services?

O2 Business Services is currently the largest provider of integrated telecommunications services in the Czech Republic and Slovakia. The company provides services all around Europe since 2015. Furthermore, ” a complex portfolio of voice and data services and professional ICT solutions.”

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How does call center software work?

How can you integrate O2 Business Services inside LiveAgent?

Here is a quick guide:

1. Get a VoIP number from O2 Business Services 

2. Sign in to your LiveAgent account

3. Click on Configurations – Call – Numbers – Create (+ button)

4. Search for O2 Business Services 

5. Implement your VoIP number

6. SAVE

What are the costs of integrating O2 Business Services?

There are no additional fees for integrating your VoIP number inside the LiveAgent. However, O2 Business Services can charge you for the services since the company operates independently.

What are the benefits?

• reliable provider
• free LiveAgent integration
• improved CX
• cost-efficient

If you would like to learn more about how call center software works, check out the video down below.