O2 Business Services

What is O2 Business Services?

O2 Business Services is currently the largest provider of integrated telecommunications services in the Czech Republic and Slovakia. The company provides services all around Europe since 2015. Furthermore, “It offers a complex portfolio of voice and data services and professional ICT solutions.”

How does call center software work?

Youtube video: Call Center Software Demo | LiveAgent

How can you integrate O2 Business Services inside LiveAgent?

Here is a quick guide:

1. Get a VoIP number from O2 Business Services 

2. Sign in to your LiveAgent account

3. Click on Configurations – Call – Numbers – Create (+ button)

4. Search for O2 Business Services 

5. Implement your VoIP number


O2 Business Services navigation in LiveAgent

What are the costs of integrating O2 Business Services?

There are no additional fees for integrating your VoIP number inside the LiveAgent. However, O2 Business Services can charge you for the services since the company operates independently.

What are the benefits?

  • reliable provider
  • free LiveAgent integration
  • improved CX
  • cost-efficient

If you would like to learn more about how call center software works, check out the video down below.

Youtube video: Call Center Software Demo | LiveAgent

Don't have LiveAgent yet?

No problem! LiveAgent offers a 14-day free trial where you can test the free O2 Business services integration!

Frequently asked questions

What is O2 Business Services?

O2 Business Services is a telecommunication company that provides services in Europe.

How can you connect O2 Business Services VoIP inside LiveAgent?

Simply sign in to your LiveAgent account and navigate to Configurations - Call - Numbers - Create (+). After that, search for O2 Business Services and implement your VoIP number immediately.

How much does it cost to implement a VoIP number inside LiveAgent?

LiveAgent doesn't charge any additional fees. Thus, if you have a LiveAgent subscription, you can implement your VoIP for free.

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