Magenta

Magenta integration

Magenta is a complete business solution provider of telecommunication services in Austria. The company operates since 1996 and improves every day with one goal in mind: satisfied customers. Since Magenta also provides VoIP services, LiveAgent partnered with the company to provide easy VoIP integration.

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How can you use it?

LiveAgent has partnered with Magenta to simplify the integration of Magenta numbers into your call center . The best news? LiveAgent doesn’t charge any extra fees for this connection.

To connect Magenta with your LiveAgent call center, just log in to your LiveAgent account and follow the provided instructions. It’s easy and hassle-free!

Step-by-step integration:

1. Get a Magenta VoIP number
2. Navigate to Configurations > Call > Numbers

3. Fill in the required information

Cost of integrating Magenta:

LiveAgent subscription includes integration at no extra cost, whereas Magenta offers its services for a fee as they are a separate business.

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Benefits of Magenta:

• Improved customer experience - Enhanced communication capabilities for better CX
• Cost-efficient - Competitive pricing and flexible solutions
• Highly reliable - Trusted telecom provider with proven track record since 1996

Would you like to learn more about how call center software works? Check out the video below.