Benemen

What is Benemen?

Benemen is a leading innovator in cloud-based integrated telephony solutions. The company is based in Finland providing services globally since 2007. Benemen is one of LiveAgent’s partners. The goal behind the partnership is to create the best customer experience for VoIP users.

How much does it cost to integrate Benemen into LiveAgent?

LiveAgent does not charge any additional costs for connecting the Benemen VoIP number. However, Benemen charges for its services independently. For accurate Benemen pricing information, head to their website.

How do you integrate Benemen into LiveAgent?

Benemen is already built-in LiveAgent. Therefore, you can simply just sign in to your LiveAgent account and fill in the VoIP number you’ve obtained from Benemen. If you are struggling to find the VoIP partners in LiveAgent, navigate to Configurations – Call -Numbers – Create (+ button).

What are the benefits of using VoIP services?

VoIP services provide many benefits. Here are a few that are worth mentioning;

• the ability to communicate with customers from multiple devices
• improved CX (customer experience)
• lower costs
• high reliability 

If you would like to learn more about how call center software works, check out the video down below.