"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Vision today.
Migrating from Vision to LiveAgent?
Have you considered migrating from Vision to LiveAgent? Consider implementing a great ticketing system that supports every channel of communication and is backed up with a variety of features, integrations, and 24/7 support.
Try it for free
Vision to LiveAgent Comparison
| Feature | LiveAgent | Vision |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ✅ Yes |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ✅ Yes |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Migrate to a great solution
Transfer everything you need so you can begin solving customer issues as soon as possible. Learn how LiveAgent works. Feel free to contact us if you have any questions or need help. Any questions you might have about LiveAgent can be answered by our team of customer support representatives 24/7.
Would you like to migrate on your own?
We are currently working on a Vision migration plugin for LiveAgent. Stay tuned for more information.
What kind of data can I migrate from Vision?
- People
Migrate agents, admins, end users and customers with ease.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Ready to migrate from Vision to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
- Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
- Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. Our service desk software has everything you need.
- Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate your data from Vision today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
Medium business
A versatile and balanced plan for full-scale customer support
Large business
An all-inclusive plan with all features and capabilities
Testimonials
What our existing customers say about us
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"The support team always responded promptly with quick to implement solutions. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
Ready to migrate from Vision to LiveAgent?
Join thousands of companies that have already switched to LiveAgent and improved their customer support.


