What is the LiveAgent AI promotion and who is it for?

From March 20 to April 19, 2026, LiveAgent matches your monthly subscription value 1:1 in AI credits so you can automate and enhance your support risk-free. The promotion is ideal for teams handling repetitive tickets, scaling support volume, or introducing AI while maintaining a human touch.

Who can claim this offer and under what conditions?

The promotion is available once per LiveAgent account on Small, Medium, Large, or Enterprise plans. Users on Legacy or Free plans must migrate to a qualifying plan to be eligible.

How are my free AI credits calculated and how long can I use them?

LiveAgent matches your monthly subscription value 1:1 in AI credits. For yearly plans, the subscription value is divided by 12 to calculate the monthly equivalent. Credits remain valid for 3 months after activation and expire if unused.

Which AI features are included and how quickly can I start?

You receive immediate access to AI Answer Assistant features such as Improver and Composer. Advanced tools like AI Chatbot or AI Categorization require a short consultation. Credits are activated within 24 hours and work directly inside LiveAgent with no technical skills required.

Who can help me get started or choose the right AI setup?

The AI chatbot and LiveAgent support specialists are available 24/7 to assist with setup, credit activation, and configuration. They help ensure you maximize the value of the AI promotion.

Master customer support with free AI

Get free AI credits equal to 100% of your monthly LiveAgent subscription. Automate, categorize, and solve faster with AI. Need help? Chat with AI.

Chat with AI & Redeem Credits

LiveAgent AI Chatbot

Want the details? Ask the expert

Click the chat window on the right side of the screen. Our AI Chatbot knows this promo inside and out—it'll guide you through the setup and get your credits rolling in no time.

Ask any question, fill out necessary information. Your account will be activated within 24 hours, expect updates via email, or request Call with us.

Free AI features for you from LiveAgent

AI Chatbot
Take your customer support to the next level with LiveAgent AI-powered chatbot — a smart assistant built right into your helpdesk that delivers instant, accurate answers and seamless interactions around the clock.
AI Answer Improver
Let AI polish your rough drafts into professional, customer-ready messages in one click. Refine tone, extend details, or simplify language to perfect every customer interaction.
AI Answer Composer
Handle 3x more tickets without the burnout. Use AI Answer Composer to generate perfect responses based on your ticket history and context in one click.

Unlock powerful LiveAgent AI

We don’t believe in one-size-fits-all support. LiveAgent allows you to integrate your unique brand voice and knowledge sources into every automated flow. Customize your rules, control your workflows, and deliver a better customer experience.

Knowledge base assistant: deliver self-service solutions for customers

AI review & feedback analysis: analyse user sentiment & identify opportunities

AI conversational support bot: use proactive agent to upsell during chat interactions

Learn more about LiveAgent AI features

Advanced AI intelligence, tailored to you

Tell us your requirements, and our team delivers a fully configured, ready-to-use solution tailored precisely to your support operation. We handle the technical setup so you can immediately benefit from high-level intelligence, such as:

AI multilingual support: provides real-time translation to your agents

AI escalation prediction: predicts which tickets may require escalation to human agents

Learn more about LiveAgent AI features

Follow these three steps

Check eligibility
Ensure you have an active LiveAgent account with one of the eligible plans.
Sign in
Apply via chatbot
Chat with our chatbot, submit your request, and our team will set you up the free AI features.
Chat with chatbot
You're all set
Our team adds your credits within 24 hours so you can start using AI for free!
Redeem Your Credits

Free setup and training included with LiveAgent AI deal

Free setup & training

We're including free setup and training sessions. Our experts will help you configure your AI features and train your team all at no extra cost during this promotion.

Schedule setup call

24/7 technical support

Need help with setting up your new features? Our dedicated support team is on standby around the clock to ensure your transition is seamless and successful.

Consult an expert

Why choose LiveAgent?

Get the best tools for your customer service teams and make your customers happy. LiveAgent is one of the best help desk solutions available on the market.

Omnichannel support

Helpdesk toolset with 130+ ticketing features and 200+ integrations.

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Call center

Get higher resolution rate with unlimited call recordings and agent availability management.

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Ticketing system

Provide cost-saving, efficient and exceptional customer service.

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24/7 Support

Get expert help whenever you need it with our dedicated support team available around the clock.

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Social media

Provide amazing customer support via Facebook, Twitter, and Instagram.

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30-day free trial

Try LiveAgent risk-free for 30 days and enjoy all advanced features included.

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Frequently asked questions

: From March 20 to April 19, 2026, LiveAgent matches your monthly subscription value 1:1 in AI credits so you can automate and enhance your support risk-free. The promotion is ideal for teams handling repetitive tickets, scaling support volume, or introducing AI while maintaining a human touch.
: The promotion is available once per LiveAgent account on Small, Medium, Large, or Enterprise plans. Users on Legacy or Free plans must migrate to a qualifying plan to be eligible.
: LiveAgent matches your monthly subscription value 1:1 in AI credits. For yearly plans, the subscription value is divided by 12 to calculate the monthly equivalent. Credits remain valid for 3 months after activation and expire if unused.
: You receive immediate access to AI Answer Assistant features such as Improver and Composer. Advanced tools like AI Chatbot or AI Categorization require a short consultation. Credits are activated within 24 hours and work directly inside LiveAgent with no technical skills required.
: The AI chatbot and LiveAgent support specialists are available 24/7 to assist with setup, credit activation, and configuration. They help ensure you maximize the value of the AI promotion.