"We love LiveAgent - it makes supporting our customers easy. "
Live chat software with AI agents
Combine real-time human support with AI agents that resolve queries 24/7 — and hand over seamlessly to your team when a human touch is needed
No setup fee
24/7 Customer service
No credit card required
Cancel any time
30-day free trial
More than live chat — it's your always-on AI support team
LiveAgent gives you the fastest live chat widget on the market plus AI agents that handle customer questions around the clock. When the AI reaches its limits, it smoothly hands off to a live agent — so every visitor always gets the right answer from the right source.
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AI Chatbot
AI agents that solve complex problems — not just FAQs
LiveAgent's AI agents go far beyond scripted responses. Powered by FlowHunt, they understand context, access real-time data, and resolve complex customer queries end-to-end. When a question falls outside the AI's knowledge or toolset, it recognizes this instantly and transfers the conversation to a live agent — with full context preserved, so your customer never has to repeat themselves.
- Resolves complex queries — not just simple FAQs
- Seamless human handover with full conversation context
- Works 24/7, even when your team is offline
- Learns from your knowledge base and connected tools
FlowHunt Integration
Connect your AI agent to hundreds of business tools
Through the FlowHunt integration, your AI chat agent gains access to hundreds of real-world tools — from CRM lookups and order tracking to calendar bookings, payment processing, and beyond. You control exactly which tools the AI can use, and you pay only for the AI credits consumed. No flat monthly AI fees, no lock-in — just pay-as-you-go scaling that matches your actual usage.
- Connect to hundreds of tools via FlowHunt
- Pay only for AI credits used — true pay-as-you-go
- Modify AI behavior instantly by editing prompts
- Add or remove tools anytime without technical skills
AI Features
Everything your AI-powered live chat needs
LiveAgent's AI capabilities work alongside your human agents to automate repetitive work, delight customers, and help your team do more with less.
- AI conversational chatbot
Handles complex queries, qualifies leads, and resolves issues autonomously — 24 hours a day, 7 days a week.
- Seamless human handover
The AI recognizes when it can't help and transfers the chat to the right human agent instantly — with full context included.
- 100+ tool integrations
Connect your AI agent to CRMs, order systems, payment tools, calendars, and more through FlowHunt.
- Pay-as-you-go pricing
Pay only for the AI credits your agents actually consume. Scale up or down with zero long-term commitments.
- AI writing assistance
Agents can refine, polish, or simplify their replies in one click with built-in AI answer improver and composer tools.
- Multilingual AI support
Serve customers in 40+ languages with AI that adapts its tone and style to match every conversation.
Chat capabilities
LiveAgent live chat software
LiveAgent live chat key features include smart chat routing, proactive chat invitations, visitor tracking, and more. Moreover, multilingual chat widget is one of the fastest on the market.
Benefits of live chat software include:
- Reliable and fast chat with a range of features
- Access to an unlimited chat history and ticket history
- Chat analytics options and tracking features
- Proactive chat invitations with custom design options
Let's chat
Live chat features
Empower your team with AI-assisted live chat
AI handles the routine so your agents can focus on conversations that need a human touch. When the AI reaches its limits, it passes the chat to the right person — with full context — so agents step in without missing a beat.
Improve agent productivity with:
- AI agents that resolve queries before they reach your team
- One-click AI writing tools to polish every reply
- Smart routing and dozens of integrations
Easily integrate LiveAgent live chat software into your website
AI writing assistance for every agent reply
Every agent reply can be polished, expanded, or simplified in seconds with LiveAgent's built-in AI writing tools. The AI Answer Improver refines rough drafts into clear, professional messages. The AI Answer Composer generates context-aware draft replies based on ticket history — so your team spends less time typing and more time solving.
- Refine, expand, or simplify any reply in one click
- Auto-compose replies from ticket context and history
- Set tone: professional, neutral, or casual
Proactive chat invitations
Catch customers' attention with proactive messages that invite website browsers to chat with a customer care agent. Customize the messages and create a personalized experience ideal for the purpose of your website. Proactive chat invitations is a powerful feature of live chat software that can turn website visitors into paying customers.
- Invite customers to chat with automatic messages
- Turn website visitors into customers with chat
Website monitoring
Keep track of website visitors to see where they spend their time. Chat overview can show you a number of website visitors, active agents and each ongoing chat. Use the website monitoring to determine favourite URLs.
- Track all website visitors and ongoing chats
- Determine favorite pages and interact with visitors
Real-time typing view
Real time typing view can show what your customers are typing before they hit the send button. Use this powerful feature to prepare your answers faster, or to do a quick research about topics and customers.
- Preview customer messages before they are sent
- Prepare your answers faster and decrease resolution times
Multilingual chat widget
Take a pick from over 40 languages to help you provide support in various countries. You can set up each chat widget with different language options if you're providing support in multiple areas.
- Choose from over 40 language options for chat windows
- Create chat widgets in different languages for different purposes
See live chat software for website in action – watch video
How can AI-powered live chat help your business?
AI and human chat working together dramatically improves performance across every key metric
17-30%
Cost effectiveness
Decrease in support costs
20%
Enhanced productivity
Conversion rate increase
73%
Enhanced service quality
Higher satisfaction rates
Testimonials
Join 7,000+ businesses already using LiveAgent
"We love LiveAgent - it makes supporting our customers easy. "
"We love LiveAgent - it makes supporting our customers easy. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
AI and human support in perfect sync
Unlike rigid AI solutions, LiveAgent gives you complete control. Customize automation rules, workflows, and AI agent behavior to match your exact business needs. With our FlowHunt integration, you can personalize responses, connect your own knowledge sources, and fine-tune every interaction — all without writing a single line of code.
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You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
