LiveAgent combines an all-in-one customer service platform with AI chatbot, live chat, ticketing, and call center. Automate up to 75% of conversations with built-in AI.
Free trial
Email, live chat, phone, social media, WhatsApp, Viber, knowledge base — all unified in a single dashboard with 175+ features and 200+ integrations.
LiveAgent has been selected as the fastest implementation software, the best live chat software, and an industry leader by customers on prominent review portals.
Too many customer messages?
Increase support team productivity by up to 20%. Manage email, chat, calls and social messages in one inbox.
Losing track of support requests?
Resolve up to 28% more requests on first contact. Automatically turn messages into tickets. Track and resolve every request easily.
Customers messaging you on social media?
Respond to social messages up to 75% faster and organize your customer communication.
Visitors expect instant answers?
Increase conversions by up to 3× with live chat. Chat with visitors in real time and resolve questions faster.
Customers asking the same questions?
Reduce support workload by up to 30%. Create help articles and FAQs so customers can find answers themselves.
Managing phone support separately?
Achieve 90%+ customer satisfaction. Handle calls directly from the helpdesk and track every conversation.
Reach customers wherever they are with an omnichannel help desk and built-in call center.
Explore real success stories from businesses that chose LiveAgent as their help desk and dedicated communication platform.
Discover how M4Markets reduced agent workload and boosted international engagement 80% with LiveAgent's AI chatbot and automation.
Learn how CS Apparel Group, one of the largest sports and fashion retailers in Czech Republic and Slovakia, improved support speed by 75% with LiveAgent.
Take a quick product tour, check special startup offers, and stay updated with the latest LiveAgent improvements.
Take a tour of LiveAgent and explore every feature, functionality, and use case of our multi-channel help desk solution.
If you’re looking for the right help desk software for your startup, you’re at the right place. See why you should choose LiveAgent.
Find out about the latest updates of LiveAgent help desk software and explore how we continually improve our solution.
“LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.”
Peter Komornik
Slido
“It’s a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
Covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO Internetmarketing
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
Webmaster Deals
“Our paid customer conversion rate went up 325% the first month we’ve set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
“We find LiveAgent to be the best live chat solution by far.”
Matt Janaway
The Workplace Depot
“We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.”
Viviane Carter
CSI Products
“With LiveAgent we’re able to give our customers support wherever they are.”
Christian Lange
Lucky-Bike
“LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.”
Peter Komornik
Slido
“It’s a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
Covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO Internetmarketing
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
Webmaster Deals
“Our paid customer conversion rate went up 325% the first month we’ve set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
“I have to say, I have never experienced such a professional customer approach.”
Andrej Ftomin
TAZAR Group
“We find LiveAgent to be the best live chat solution by far.”
Matt Janaway
The Workplace Depot
“We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.”
Viviane Carter
CSI Products
“With LiveAgent we’re able to give our customers support wherever they are.”
Christian Lange
Lucky-Bike
LiveAgent is an all‑in‑one customer service platform that brings live chat, AI chatbot, email ticketing, built‑in call center, social media support, and knowledge base management together in a single dashboard to help teams deliver faster, smarter support
LiveAgent’s AI chatbot operates 24/7 in 100+ languages, using your knowledge base, website content, and documents to answer common questions instantly. When issues are more complex, it hands the conversation off to your human agents with full context.
Yes — LiveAgent comes with a 30‑day free trial that requires no credit card, letting you test all features before committing to a paid plan.
LiveAgent pricing starts at $15 per agent/month (billed annually) with multiple tiers available including Small, Medium, Large, and Enterprise plans — each adding more advanced features like call center, social channel integration, SLA, and dedicated support.
LiveAgent supports email, live chat, phone (via built‑in call center), Facebook, X, Instagram, WhatsApp, Viber, Telegram contact forms, knowledge base, and more — all unified into one inbox so you never miss a conversation.
Absolutely — you can upgrade, downgrade, or cancel your plan anytime with no contracts, no setup fees, and flexible billing options.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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