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Take a tour of LiveAgent
See what powers LiveAgent: from features and integrations to industry solutions.
All support channels under one roof
LiveAgent is an omnichannel platform that helps you manage all your customer communication efficiently.
LiveAgent can fit into any type of business
LiveAgent tools and features are suitable for use in many types of businesses in any industry.
Business solutions
LiveAgent is the right fit for any niche and any type of business. Discover what it can do for various types of businesses and how it can help you improve.
Industry solutions
If you're looking for the right help desk system for your startup, you're at the right place. See why you should choose LiveAgent.
Success stories
LiveAgent brings positive change to many companies worldwide. Read stories of our customers and see how they improved their business with LiveAgent.
Explore why LiveAgent is the best choice for your business
LiveAgent has been selected as the fastest implementation software, the best live chat software, and an industry leader by customers on prominent review portals.
Too many customer messages?
Powerful help desk software
Increase support team productivity by up to 20%. Manage email, chat, calls and social messages in one inbox.
Losing track of support requests?
Smart ticketing
Resolve up to 28% more requests on first contact. Automatically turn messages into tickets. Track and resolve every request easily.
Customers messaging you on social media?
Social media integrations
Respond to social messages up to 75% faster and organize your customer communication.
Visitors expect instant answers?
The fastest live chat
Increase conversions by up to 3× with live chat. Chat with visitors in real time and resolve questions faster.
Customers asking the same questions?
Knowledge base
Reduce support workload by up to 30%. Create help articles and FAQs so customers can find answers themselves.
Managing phone support separately?
Built-in call center
Achieve 90%+ customer satisfaction. Handle calls directly from the help desk and track every conversation.
Over 190 CMS & Payment Gateways integrations with LiveAgent
Integrate, Automate, Innovate.
Learn more with LiveAgent
LiveAgent is more than just a service desk software. We help businesses learn, and we provide solutions for customer support teams free of charge.
Academy
Join Academy today and transform into a customer support expert. Gain essential skills and knowledge to excel in this field. Start your journey now!
Templates
Discover a variety of email templates tailored for every occasion and purpose. Whether you need something formal or casual, we have you covered!
Webinars
Learn the features of LiveAgent through engaging webinars that focus on enhancing customer support skills.
Blog
Stay in the loop with the latest in customer support. It's key to keep up with new trends and updates.
Glossary
Delve into the various interpretations of customer support terminology. Understanding this jargon can enhance communication.
Checklists
Enhance your productivity by creating detailed checklists tailored to your workflow. These will help you stay organized and focused on your tasks.
Automate your support workflow in minutes.
Simple. Scalable. Human.
The story behind LiveAgent
Find out more about the team behind LiveAgent help desk software and our success.
Top rated help desk software.
We became one of the industry leaders and consecutive winners of multiple help desk award categories.Why companies trust LiveAgent.
Our help desk software is used by customer service departments worldwide.Explore our blog.
LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.Help Desk Software Glossary.
We have put together complete list of customer service terminology.Partner with the Best in Support.
Join our Affiliate Marketing Program and promote the customer service software that businesses actually love to use.
Pricing
Choose the right plan for your team
Start with a 30-day free trial. No credit card required. Upgrade, downgrade, or cancel anytime.
Special offer until Nov 22, 2026 · price locked while you keep your plan · Details Special offeruntil November 22, 2026 on Starter, Team and Business. You keep the offer price as long as you keep your plan.
Set your team size to see your plan and totals.An agent is one person; AI agents come with each plan. Set your team size: we recommend the plan and show your totals.An agent is one person on your team; AI agents are included in each plan. Need Instagram, WhatsApp or calls? Start on Team.
Starter
Special offer −21%Per agent · up to 5 agents
Offer price $15 /agent/mo
Regular price: $19.
billed monthly · $11 (regular $15) if billed annually
What's included
For a small team answering email and chat.
Start with the essentials:
- Email, live chat, contact forms, knowledge base
- No social channels, call center or reporting
- 1 AI agent
- AI answer drafts and AI chatbot
- Single sign-on (SSO)
See limits
- AI agents
- 1
- Departments
- 10
- Email accounts
- 3
- Live chat buttons
- 2
Team
Special offer −26%Per agent · up to 15 agents
Offer price $26 /agent/mo
Regular price: $35.
billed monthly · $22 (regular $29) if billed annually
What's included
For a growing team on every channel, phone included.
Everything in Starter, plus:
- Facebook, Instagram, X, Viber, WhatsApp, Telegram and calls
- 5 AI agents
- Reports: agent, department, channel, SLA compliance, time and tag reports, CSAT surveys
- SLA rules and custom roles
See limits
- AI agents
- 5
- Departments
- 20
- Email accounts
- 10
- Live chat buttons
- 5
Business
Special offer −25%Per agent · any team size
Offer price $44 /agent/mo
Regular price: $59.
billed monthly · $38 (regular $49) if billed annually
What's included
Enterprise
80 agents included
$3,999 /mo, flat fee
billed monthly · $3,199/mo if billed annually
What's included
For large teams: no limits and a personal manager.
Everything in Business, plus:
- Unlimited AI agents
- Unlimited departments, channels, rules and roles
- Dedicated account manager
- Priority support and review calls
- Custom billing and release management
See limits
- AI agents
- Unlimited
- Departments
- Unlimited
- Email accounts
- Unlimited
- Live chat buttons
- Unlimited
Testimonials
We have worked with thousands of amazing people
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "