10 Best Shopify customer service apps: Compared & categorized
Discover top 10 Shopify customer service apps plus 40 more options. Compare features, pricing, and expert opinions to...
12 min read
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Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.
10 Best Knowledge Management System Examples for 2025
Discover the 10 best knowledge management systems for 2025 to boost productivity and streamline information for...
25 min read
LiveAgent Monthly Updates: November Edition 2024
Explore LiveAgent's November updates: AWS migration, auto ticket closure, chat fixes, call transfers & 2FA management....
3 min read
LiveAgent Monthly Updates: October Edition 2024
Discover LiveAgent's October 2024 updates: responsive tickets view, SSO login, WhatsApp upgrades, AWS migration & bug...
3 min read
LiveAgent Monthly Updates: September Edition 2024
Discover LiveAgent's September 2024 updates: AWS migration, new roles, AI upgrades, Google OAuth alias support, SIP...
4 min read
LiveAgent Monthly Updates: August Edition 2024
Discover LiveAgent's August 2024 update includes AWS migration to Singapore, default 'Keep Ticket State' for Mass...
4 min read
LiveAgent Monthly Updates: July Edition 2024
Discover LiveAgent's July updates: AWS migration, refined translations, API enhancements, smoother transfers, and...
3 min read
LiveAgent Monthly Updates: June Edition 2024
Discover LiveAgent's June 2024 updates: call issue fixes, enhanced API permissions, and AWS migration for improved...
3 min read
LiveAgent Monthly Updates: May Edition 2024
Discover LiveAgent's May updates: AI Answer Assistant, SPF record changes, ticket editor enhancements, and AWS migration...
4 min read
LiveAgent Monthly Updates: April Edition
Discover LiveAgent's April updates: Duo SSO integration, AWS migration progress, new ticket editor, and enhanced...
3 min read
LiveAgent Monthly Updates: March Edition
Discover LiveAgent's March updates: improved chat images, Facebook & WhatsApp integrations, AWS migration progress, new...
4 min read
LiveAgent Monthly Updates: February Edition
Explore LiveAgent's February updates featuring revamped ticket control buttons, migration to Amazon servers, streamlined...
4 min read
LiveAgent Monthly Updates: January Edition
Explore LiveAgent's January updates featuring revamped SLA functionality, new 'Closed' ticket status, keyboard shortcuts...
4 min read
LiveAgent monthly updates: December edition
Discover LiveAgent's December updates: AI Answer Assistant, enhanced API, 'Closed' ticket status, unified timezones &...
4 min read
LiveAgent Monthly Updates: November Edition
Discover the latest LiveAgent updates in the November edition! Enhance your workflow with new shortcuts for Windows,...
3 min read
LiveAgent Monthly Updates: October Edition
Discover LiveAgent's October updates: error IDs for faster fixes, refreshed widgets, Tag Archiving, SLA refinements, AI...
3 min read
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