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Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.

LiveAgent 5.34 update includes custom roles permissions logs, customizable ticket tabs order, improved status messages,...

LiveAgent 5.32 update enhances design and resolves issues like disappearing attachments, save button errors, and long...

LiveAgent 5.31 introduces a new Minimal chat theme, customizable colors, and enhancements in chat design, Facebook...

Discover LiveAgent 5.29! New features include custom roles, phone scheduler, ISO date format, Intercom migration plugin...

Discover LiveAgent 5.28! Boost workflow with fixes for email, tickets, & Facebook, plus new email group types & API key...

LiveAgent 5.27 update enhances call center features, configuration options, and fixes bugs for improved performance and...

LiveAgent 5.26 introduces a plugin search bar, agent/customer detail pop-ups, multiple attachment tabs, and a larger...

Discover LiveAgent 5.25 with new features, email improvements, security fixes, and enhanced functionality. Upgrade now...

Discover LiveAgent 5.24 with new features, Salesforce integration, enhanced tag sorting, and more. Sign up for a free...

Discover LiveAgent 5.23! Enjoy PipeDrive integration, improved agent stats, desktop chat invites, Comm100 API updates &...

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