What is the pricing of LiveAgent?

LiveAgent offers affordable pricing plans that are competitive in the market. The software is praised for providing excellent value for money with its extensive feature set and integration ecosystem.

Does LiveAgent offer a free trial?

Yes, LiveAgent offers a 30-day free trial with no credit card required, allowing you to test all features before committing to a paid plan.

How much does the LiveAgent app cost?

LiveAgent offers three subscription tiers: Small subscription for $15 per agent, Medium subscription for $29 per agent, and Large for $49 per agent. Mobile help desk apps for Android and iOS are included in each subscription without any additional fees. LiveAgent offers a free 30-day trial for each subscription.

What are the integration costs in LiveAgent?

LiveAgent offers three subscription plans (Small at $15/agent, Medium at $29/agent, and Large at $49/agent), and API and integrations are included in each subscription without any additional costs. A 30-day free trial is available for all subscriptions.

What does a free trial do?

When signing up for a free trial on the LiveAgent desktop software, you get insight into how the cloud functions. It teaches you how you can enhance your business and your customer support system. Here you'll discover how to use all its available features to help you organize email communications, solve tickets efficiently, and provide a better customer experience.

How can I get a free trial?

Signing up to test the LiveAgent desktop software is quite simple. You can download a free trial version of the software, which will take you to a simple sign-up form. There you will provide your basic information such as your full name, business email, and company name.

1 July – 31st August 2026 *extended

LiveAIgents at

Zero Cost

Get your

33% off

+ free AI Agent

Use code for monthly and for yearly subscription

1 July – 31st August 2026 *extended

LiveAIgents at Zero Cost

Get your

33% off

+ free AI Agent

Use code for monthly and for yearly subscription

Pricing

Choose the right plan for your team

Name: LiveAgent
Brand: LiveAgent
Price: 15 USD
Availability: InStock

Start with a 30-day free trial. No credit card required. Upgrade, downgrade, or cancel anytime.

Trusted by leading companies worldwide

Small business

Affordable ticketing platform for smaller support teams

+ free AI Agents

$15 $10

Save 33%

per month billed annually for new users (until January 1st, 2027)

Try for free

AI Agents
Ticketing
Live chat
Knowledgebase
Customer Portal
Contact forms
Automation rules
Integrations
Multiple language support

See all features

Medium business

A versatile and balanced plan for full-scale customer support

+ free AI Agents

$29 $19

Save 33%

per month billed annually for new users (until January 1st, 2027)

Try for free

Everything in Small plan
AI Agents incl. full setup
Call center & IVR
Time Rules
Reports
Proactive chat invitations
Agent ratings
Sound configuration
Service levels (SLA)

See all features

Large business

An all-inclusive plan with all features and capabilities

+ free AI Agents

$49 $33

Save 33%

per month billed annually for new users (until January 1st, 2027)

Try for free

Everything in Medium plan
SSO
Custom roles
Time tracking & Audit log
Audit log
Facebook
Instagram
X
Viber
Telegram
WhatsApp

See all features

Enterprise

A full-scale solution with extra support & exclusive services

+ free AI Agents

$69 $46

Save 33%

per month billed annually for new users (until January 1st, 2027)

Book demo call

Everything in Large plan
Almost unlimited
Dedicated account manager
Priority support
Assisted channels integration
Branding Free
Custom billing setup
Service review call and reports
Scheduled release management

See all features

30 days free trial

No credit card required

Upgrade & pay as you go

No contracts

Cancel any time

See LiveAgent in action

Let us show you the difference LiveAgent can make.

Deal for Startups

Special

Special offer for selected teams.

Compare plans

Check out our plan comparisons and select the best one for you

Monthly Annually

Pricing
	Small business	Medium business	Large business	Enterprise
	$19 $13 per month for new users (until January 1st, 2027) $15 $10 per month billed annually for new users (until January 1st, 2027) Try for free	$35 $23 per month for new users (until January 1st, 2027) $29 $19 per month billed annually for new users (until January 1st, 2027) Try for free	$59 $40 per month for new users (until January 1st, 2027) $49 $33 per month billed annually for new users (until January 1st, 2027) Try for free	$85 $57 per month for new users (until January 1st, 2027) $69 $46 per month billed annually for new users (until January 1st, 2027) Book demo call
Per agent/month billed annually	$15 $10	$29 $19	$49 $33	$69 $46
Per agent/month billed monthly	$19 $13	$35 $23	$59 $40	$85 $57
AI features
AI Answer Assistant
AI Chatbot
24/7 AI chat with seamless human escalation
AI Tickets Responder with AI Agent-Spam prevention
AI Self-Learning Loop with Ticket to Memory
AI Ticket Validation & Autoresponse
AI Ticket Triage & Categorization
AI Ticket Summary catch up
AI Spam & Irrelevance Filter
Communication channels
Customer Portal
Contact forms – Contact us buttons	3	10	50	200
Contact forms – In page	3	10	50	200
Slack notifications
Customer forum
Email ticketing – Incoming email accounts	3	10	150	500
Email ticketing – Outgoing email accounts	3	10	150	500
Live chat button	2	5	50	100
Proactive chat invitations
Call center
Feedback buttons
Viber	$39/month	$39/month
X	$39/month	$39/month
Facebook	$39/month	$39/month
Instagram	$39/month + $19/month	$39/month + $19/month
Telegram			3 bots	3 bots+
WhatsApp	$39/month	$39/month	3 numbers	3+ numbers
Video call functionality
Conversation management
Ticket history	Unlimited	Unlimited	Unlimited	Unlimited
Merge tickets
Custom ticket fields
Split tickets
Internal tickets
Attachments
Ticket mass actions
To Solve Algorithm
Ticket satisfaction survey
Custom tags
Custom ticket filters	300 filters / agent	500 filters / agent	1000 filters / agent	5000 filters / agent
Agent notes to tickets
Real-time dashboards
Ticket transfers
WYSIWYG editor
Multiple ticket tabs
Business hours
Departments	10	20	150	300
Roles in departments
Canned messages	20	100	500	1000
Contacts & Groups
Predefined answers	20	100	500	1000
Chat transcripts
File sharing over chat
Mobile chat window
Chat welcome message setting
Real-time visitors monitor
Chat Satisfaction Surveys
Time Tracking	$19 / month	$19 / month
Call Queueing
IVR
In call recordings
Call routing & transfers
Custom roles			3	40
Customization
API keys	1	5	10	100
Customer mail templates
Rules & Time rules
Gamification
Contact form widgets customization
Chat widgets customization
Sound configuration
Search & replace
Call widgets customization
Video call widgets customization
Knowledge base	1	1	2	10
Additional knowledge base	$19 / month / per KB	$19 / month / per KB	$19 / month / per KB	$19 / month / per KB
Branding Free		$19 / month / per acc	$19 / month / per acc
Custom domain parking
Reporting
Analytics overview
Performance report
Agent report
Agents ratings
Department report
Channel report
Tag report
Ticket history
My work report
Agent availability for calls, chats, ticket
Call, chat availability
Call, chat, ticket load
Support and services
Customer support service	best effort	24/7	24/7	24/7
Assisted domain parking
Design customization assistance
AI configuration service
Chatbot setup service
IVR setup service
Product setup training
Consulting services
Priority support
Dedicated account manager
Scheduled release management
Service review call and reports
Custom billing setup
Product capabilities
Multiple language support
Multiple website support
Multibrand support
Hardware IP phone
iPhone/Android apps
Integrations
Security and permissions
EU/US/UK/SG Data Center
SpamAssassin Integration
Access restriction to agent panel
Password Policy Management
2-step verification
HTTPS encryption
Banned visitors list
Audit log
SSO
Customisation of system email templates
Automation
Event Rules	50	150	500	1000
Time Rules		30	100	200
SLA rules		5	50	100
Service levels (SLA)		5	20	100

The best customer experiences are built with LiveAgent

Explore real success stories from businesses that chose LiveAgent as their help desk and dedicated communication platform.

How M4Markets Delivers AI-Powered Support with LiveAgent

Discover how M4Markets reduced agent workload and boosted international engagement 80% with LiveAgent's AI chatbot and automation.

80%

increase in engagement across international regions

24/7

instant support with LiveAgent AI chatbot

Read story

How CS Apparel Group launches new support lines in minutes with LiveAgent

Learn how CS Apparel Group, one of the largest sports and fashion retailers in Czech Republic and Slovakia, improved support speed by 75% with LiveAgent.

+75%

improvement in average email response time (from 24h to 6h)

+17%

improvement in SLA levels for calls (from 80% to 97%)

Read story

See how it works

Take a tour of LiveAgent

Discover all the powerful features that make LiveAgent the perfect customer service solution. Watch our product demo to see the platform in action.

Frequently asked questions

: LiveAgent offers affordable pricing plans that are competitive in the market. The software is praised for providing excellent value for money with its extensive feature set and integration ecosystem.
: Yes, LiveAgent offers a 30-day free trial with no credit card required, allowing you to test all features before committing to a paid plan.
: LiveAgent offers three subscription tiers: Small subscription for $15 per agent, Medium subscription for $29 per agent, and Large for $49 per agent. Mobile help desk apps for Android and iOS are included in each subscription without any additional fees. LiveAgent offers a free 30-day trial for each subscription.
: LiveAgent offers three subscription plans (Small at $15/agent, Medium at $29/agent, and Large at $49/agent), and API and integrations are included in each subscription without any additional costs. A 30-day free trial is available for all subscriptions.
: When signing up for a free trial on the LiveAgent desktop software, you get insight into how the cloud functions. It teaches you how you can enhance your business and your customer support system. Here you'll discover how to use all its available features to help you organize email communications, solve tickets efficiently, and provide a better customer experience.
: Signing up to test the LiveAgent desktop software is quite simple. You can download a free trial version of the software, which will take you to a simple sign-up form. There you will provide your basic information such as your full name, business email, and company name.

The leader in help desk software

Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.

Start 30-day free trial Demo

LiveAIgents at Zero Cost