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![How to make an AI chatbot: A beginner’s handbook]()
How to make an AI chatbot: A beginner’s handbook
Explore our definitive guide for developing powerful AI chatbots from the ground up. Learn which key technologies and practical steps… Learn More
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May 2025LiveAgent Monthly Update
![LiveAgent monthly updates: May edition]()
LiveAgent monthly updates: May edition
This month, we’ve rolled out the new “Blind Transfer” call function, refined the mass action options in the tickets list,… Learn More
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![Key benefits of chatbots for your business efficiency and customer retention]()
Key benefits of chatbots for your business efficiency and customer retention
Classic rule-based bots and chatbots have been helping enterprises for more than a decade now, but what about AI chatbots… Learn More
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![How LiveAgent resolved 75% of chat interactions via the AI Chatbot]()
How LiveAgent resolved 75% of chat interactions via the AI Chatbot
LiveAgent operates a large SaaS website that attracts significant visitor traffic. While many visitors are interested in our product, a… Learn More
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![What is the best AI Chatbot in 2025?]()
What is the best AI Chatbot in 2025?
We’ve reviewed the most popular AI chatbots and selected the top 5 best AI chatbots for you in this article.… Learn More
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April 2025LiveAgent Monthly Update
![LiveAgent monthly updates: April edition]()
LiveAgent monthly updates: April edition
This month, our primary focus has been dedicated towards enhancing system performance and user experience. These enhancements range from minor… Learn More
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![LiveAgent wins the Leader Award in multiple categories from SourceForge]()
LiveAgent wins the Leader Award in multiple categories from SourceForge
LiveAgent is proud to receive the Spring 2025 Leader Award in key customer service categories such as Help desk, Live… Learn More
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March 2025LiveAgent Monthly Update
![LiveAgent monthly updates: March edition]()
LiveAgent monthly updates: March edition
March brings the exciting announcement of the launch of the LiveAgent AI Chatbot, delivering on our promise to enhance customer… Learn More
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February 2025LiveAgent Monthly Update
![LiveAgent monthly updates: February edition]()
LiveAgent monthly updates: February edition
This month, we are excited to share some positive advancements to LiveAgent. We will give you a sneak peek at… Learn More
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![LiveAgent recognized as a Category Leader 2025 in customer support by GetApp]()
LiveAgent recognized as a Category Leader 2025 in customer support by GetApp
LiveAgent is proud to announce that we have been recognized as a Category Leader in Customer support software category for… Learn More
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![What is an AI virtual assistant? Definition, technologies and applications]()
What is an AI virtual assistant? Definition, technologies and applications
AI virtual assistants are no longer just a concept for the future—they are a practical tool businesses use today to… Learn More
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![What is conversational AI? Features & real-life examples]()
What is conversational AI? Features & real-life examples
The growing popularity of conversational AI comes from its ability to transform communication and improve how people and machines interact.… Learn More
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![AI service desk: Benefits, risks & creative uses]()
AI service desk: Benefits, risks & creative uses
Imagine a world where your IT support works tirelessly 24/7, solving problems before you even notice them. The rise of… Learn More
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![AI customer service agents: How do they improve client service?]()
AI customer service agents: How do they improve client service?
Explore how AI-powered customer service agents can seamlessly handle requests, ease the burden on human teams, and scale support to… Learn More
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![What are customer insights, and how to use them to grow your business]()
What are customer insights, and how to use them to grow your business
Understanding your customers can be the difference between stagnation and success. As businesses strive for growth, customer insights have emerged… Learn More
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![How to enhance your customer experience with multilingual customer service]()
How to enhance your customer experience with multilingual customer service
In an interconnected world, a one-size-fits-all approach to customer support just doesn’t cut it. Customers expect personalized experiences that meet… Learn More
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January 2025LiveAgent Monthly Update
![LiveAgent monthly updates: January edition]()
LiveAgent monthly updates: January edition
In this monthly update for our LiveAgent software, we’re thrilled to share some major updates including our new AI integration… Learn More
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![How to achieve the best customer service in the real estate business]()
How to achieve the best customer service in the real estate business
In an industry driven by client relationships, outstanding customer service is crucial in real estate. A simple transaction is not… Learn More
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