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Telnyx

What is Telnyx?

Telnyx delivers voice, messaging and more for applications and next-generation communications companies. Offering a communications platform that provides global carrier-grade services, Telnyx maintains an international, private IP network and grants its customers unprecedented control over their communications through its innovative portal and RESTful API.

Telnyx products include voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, wireless (mobile IoT), embedded communications (WebRTC) and automated networking. Customers provision services a la carte and pay by usage for scalable, on-demand communications.

How can you use it?

LiveAgent and Telnyx are now partners, which made the Telnyx integration easier than ever. LiveAgent does not charge any additional fees for connecting a Telnyx VoIP number with your call center.

If you are interested in connecting Telnyx with the LiveAgent call center, simply login to your LiveAgent account and follow the instructions.

1. Log in to your LiveAgent account

2. Navigate to Numbers

LiveAgent's direct call navigation 2

3. Search for Telnyx.

Telnyx

4. Click on add

5. Insert required credentials

Telnyx

Cost of integrating Telnyx:

If you have a subscription with LiveAgent, the integration is free of charge. However, Telnyx charges for its services since the company operates separately.

Benefits of Telnyx

  • Cost-effective
  • Improved CX 
  • access globally
  • high reliability

Would you like to learn more about how call center software works? Check out the video down below.

YouTube video player

Don't have LiveAgent yet?

No problem! LiveAgent offers a 14-day free trial where you can test the free Telnyx integration!

Frequently asked questions

What is Telnyx?

Telnyx delivers voice, messaging and more for applications and next-generation communications companies. Offering a communications platform that provides global carrier-grade services, Telnyx maintains an international, private IP network and grants its customers unprecedented control over their communications through its innovative portal and RESTful API.

How much does it cost to integrate Telnyx with LiveAgent?

LiveAgent has partnered with Telnyx. Thus, integration is free of charge. However, keep in mind that Telnyx charges for its services.

How can you implement a Telnyx VoIP number inside LiveAgent?

Simply navigate to Configurations > Call > Numbers > Telnyx. Add the VoIP number and use it right away.

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