Starter
Per agent · up to 5 agents
For a small team answering email and chat.
- AI agents
- 1
- Departments
- 10
- Email accounts
- 3
- Live chat buttons
- 2
Next-gen chatbot software
Deliver instant, 24/7 support with LiveAgent AI Chatbot.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Key benefits of LiveAgent AI Chatbot
Take a look how our AI chat for website automates replies, saves time, and supports visitors in real time.
24/7 support with online AI chatbots
Provide instant answers around the clock with LiveAgent AI Chatbot. It replies instantly and connects customers to agents only when needed.
Get AI chat tool in minutes
Add LiveAgent AI Chatbot to your website without coding and start automating conversations fast. The AI bot system adapts to your brand and tone of voice.
Reduce workload with smart chat bot solutions
LiveAgent AI Chatbot automates repetitive questions to save time and boost productivity. Your team can focus on complex tasks while the AI handles the routine.
Connect with your customers on all channels
Discover our multi-channel help desk software with 130+ ticketing features and 200+ integrations with the tools you love.
Testimonials
We have worked with thousands of amazing people
“It's a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice.com
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
WebMaster Deals
“Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
“It's a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice.com
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
WebMaster Deals
“Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
Pricing
The best value for your money
We carefully selected features in our pricing plans so you can pick the most affordable plan with the best value. Pay only for what you use without breaking your budget.
Special offer until Nov 22, 2026 · price locked while you keep your plan · Details Special offeruntil November 22, 2026 on Starter, Team and Business. You keep the offer price as long as you keep your plan.
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Team
Per agent · up to 15 agents
For a growing team on every channel, phone included.
- AI agents
- 5
- Departments
- 20
- Email accounts
- 10
- Live chat buttons
- 5
What's included
Everything in Starter, plus:
- Facebook, Instagram, X, Viber, WhatsApp, Telegram and calls
- Reports: agent, department, channel, SLA compliance, time and tag reports, CSAT surveys
- SLA rules and custom roles
Business
Per agent · any team size
For teams that need more AI agents, MCP and control.
- AI agents
- 50
- Departments
- 150
- Email accounts
- 150
- Live chat buttons
- 50
Enterprise
80 agents included
For large teams: no limits and a personal manager.
- AI agents
- Unlimited
- Departments
- Unlimited
- Email accounts
- Unlimited
- Live chat buttons
- Unlimited
What's included
Everything in Business, plus:
- Unlimited departments, channels, rules and roles
- Dedicated account manager
- Priority support and review calls
- Custom billing and release management
Frequently asked questions
- What is LiveAgent?
LiveAgent is an all-in-one customer service platform that brings live chat, AI chatbot, email ticketing, built-in call center, social media support, and knowledge base management together in a single dashboard to help teams deliver faster, smarter support.
- How does the LiveAgent AI chatbot work?
LiveAgent's AI chatbot operates 24/7 in 100+ languages, using your knowledge base, website content, and documents to answer common questions instantly. When issues are more complex, it hands the conversation off to your human agents with full context.
- Does LiveAgent offer a free trial?
Yes — LiveAgent comes with a 30-day free trial that requires no credit card, letting you test all features before committing to a paid plan.
- How much does LiveAgent cost?
LiveAgent pricing starts at $15 per agent/month (billed annually). Higher plans add more advanced features: call center, social channels and SLA rules from the Team plan, and a dedicated account manager on Enterprise.
- What communication channels are supported?
LiveAgent supports email, live chat, phone (via built-in call center), Facebook, X, Instagram, WhatsApp, Viber, Telegram contact forms, knowledge base, and more — all unified into one inbox so you never miss a conversation.
- Can I cancel or change my plan anytime?
Absolutely — you can upgrade, downgrade, or cancel your plan anytime with no contracts, no setup fees, and flexible billing options.