MDaemon is an email server application available for computers that utilize the Microsoft Windows operation system. It supports a variety of client-side protocols in a user-friendly interface. Other features include email archiving, mobile device management features, instant messaging, migration features, and email security. MDaemon is safe to use thanks to its strong anti-spam and antivirus protection features. It can also encrypt your data.
MDaemon offers all features for no additional prices, therefore focusing its pricing plans on the number of users. This makes it an ideal solution for smaller companies looking for a fully-featured email server without breaking their budget. MDaemon’s secure email solution is great for keeping your communication safe. Integrate it with the LiveAgent ticketing system to enhance your help desk with a reliable email solution.
Take your help desk to the next level with MDaemon integration for the LiveAgent help desk. Transfer your emails and contacts into a dedicated help desk solution that comes fully featured. Explore ticketing features such as rules that help you automate many help desk processes or canned messages that can be used for quick replies to customers.
Take a look at the hybrid ticket stream that shows customer tickets from any communication channel in a single ticketing thread. Easily add and organize tickets from email, live chat, call center, customer portal, or even social media in one place. Connect your Facebook, Instagram, Twitter, and Viber accounts and provide the best support for your customers.
Start organizing your email communication and keep track of it from LiveAgent’s universal inbox. Set responsibility rules, or create departments to specify agent specialization. Make use of notes and tags to set reminders or keep important customer information in tickets. Explore all ticketing features in LiveAgent and see how to use them to your advantage.
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LiveAgent offers integration options for email servers via IMAP/POP3. MDaemon can be easily integrated with the LiveAgent ticketing system via configuration options. Follow the guide below and learn how to do it.
LiveAgent ticketing system and inbox will now fetch all of your email communication and convert it to tickets. Start your journey on providing the best customer support with LiveAgent Academy where you can learn a lot about customer support and using the software.
MDaemon is an email server application for computers running the Microsoft Windows operating system. It offers a user-friendly interface and supports a variety of client-side protocols. Among its features are email archiving, mobile device management, instant messaging, migration, and email security. The robust anti-spam and antivirus protection of MDaemon makes it a safe email solution.
The pricing plan for MDaemon is based on the number of users since it offers all its features at no extra cost. For companies that want an email server with all of the features they require without breaking the bank, this is an ideal solution. You can feel safe when communicating with MDaemon's secure email solution. Easily incorporate it into your LiveAgent ticketing system to enhance your customer service.
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