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Moving from Birdseed to LiveAgent?

Are you looking to switch from Birdseed to LiveAgent? Create your free trial account today and get familiar with our state-of-the-art help desk solution. Migrate your data and improve your customer support capabilities today.

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What kind of data can you migrate from Birdseed to LiveAgent?

People

Migrate tickets, attachments, user fields, and ticket fields.

Tickets

Migrate all feedback received in your customer portal.

Birdseed vs LiveAgent comparison

Feature	LiveAgent	Birdseed
Ticketing	✅Yes	❌No
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	❌No
API	✅Yes	❌No
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	✅Yes
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

Migrate to a faster live chat

LiveAgent offers a multi-channel help desk ticketing system that supports email, live chat, call center, customer portal, knowledge base, and social media for a fair price that won’t ruin your budget. Explore LiveAgent capabilities and find out how can migration from Birdseed to our solution improve your help desk.

Our live chat is one of the fastest available on the market, it supports custom branding and cool features such as real-time typing view. Explore our live chat solution and get more information.

Would you like to migrate on your own?

LiveAgent offers migration plugins for all kinds of help desk software. Let us know if you’re interested in a Birdseed migration plugin and we’ll add it to our list.

Ready to migrate from Birdseed to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. We have everything you need.

Increase savings and ROI

Get LiveAgent free forever or choose one of our three paid plans.

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Migrate your data from Birdseed today

LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

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What our existing customers say about us

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Since we are using LiveAgent our response time improved by 60%.
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We find LiveAgent to be the best live chat solution by far.
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We like to offer our customers the best support experience. That’s why we chose LiveAgent.
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From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
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We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
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LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Randy Bryan , tekRESCUE
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
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The support team always responded promptly with quick to implement solutions.
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It helps us categorize the nature of the tickets and statistically track what our clients need most.
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We see LiveAgent as a great tool for communicating with customers.
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LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
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