Equada

What is Equada?

Equada GmbH is a Germany-wide cloud and VoIP service provider. Equada aims to make your IT as efficient and secure as possible with useful solutions. In everything they do, they look for the most convenient way for you to fulfill your requirements. In order to offer you the highest level of expertise with our skills, experience and knowledge.

Equada’s target group are mainly medium-sized companies in Germany. They also look after national customers from a wide variety of industries. They support you with the introduction of the latest cloud technologies through to long-term aftercare. They feel extremely responsible for every project they take on and are not satisfied until it is a success.

How can you use it?

LiveAgent and Equada are now partners, which made the Equada integration easier than ever. LiveAgent does not charge any additional fees for connecting a Equada VoIP number with your call center.

If you are interested in connecting Equada with the LiveAgent call center, simply login to your LiveAgent account and follow the instructions.

1. Log in to your LiveAgent account

2. Navigate to Numbers

LiveAgent's direct call navigation 3

3. Search for Equada

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4. Click on add

5. Insert required credentials

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Cost of integrating Equada:

If you have a subscription with LiveAgent, the integration is free of charge. However, Equada charges for its services since the company operates separately.

Benefits of Equada

  • Cost-effective
  • Improved CX 
  • access throughout Germany
  • high reliability

Would you like to learn more about how call center software works? Check out the video down below.

Don't have LiveAgent yet?

No problem! LiveAgent offers a 14-day free trial where you can test the free Equada integration!

Frequently asked questions

What is Equada?

Equada GmbH is a Germany-wide cloud and VoIP service provider. Equada aims to make your IT as efficient and secure as possible with useful solutions. In everything they do, they look for the most convenient way for you to fulfill your requirements. In order to offer you the highest level of expertise with our skills, experience and knowledge.

How much does it cost to integrate Equada with LiveAgent?

LiveAgent has partnered with Equada. Thus, integration is free of charge. However, keep in mind that Equada charges for its services.

How can you implement a Equada VoIP number inside LiveAgent?

Simply navigate to Configurations > Call > Numbers > Equada. Add the VoIP number and use it right away.

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