How aCommerce centralized customer support operations with LiveAgent
Discover how aCommerce, a leading Southeast Asian e‑commerce enabler, centralized customer support and deployed LiveAgent for 100 users in one week.
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80% more engagement in international regions
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+75% faster email replies (24h to 6h)
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28% increase in first-contact resolution rate
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~20% increase in team productivity
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5 min average reduced response time
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2 hours quick setup time
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1-2 hours average response time for customer queries
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47% increase in support effectiveness
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96.5% customer satisfaction rate
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25% increase in customer satisfaction
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How M4Markets Delivers AI-Powered Support with LiveAgent
Discover how M4Markets reduced agent workload and boosted international engagement 80% with LiveAgent's AI chatbot and automation.
How VERVASI® streamlined email management with LiveAgent
Discover how VERVASI® streamlined email management and boosted team efficiency using LiveAgent's powerful ticketing system.
How Matchaflix turned inquiries into sales with LiveAgent
Learn how popular Spanish matcha tea seller Matchaflix turned their customer inquiries into sales with LiveAgent's helpdesk software.
It was difficult to remember what I had discussed with whom and when, and especially not to forget everything that needed to be done. If you process a large number of emails daily, the LiveAgent ticketing system is a great tool for handling it.
Ľubomír Laššák
CEO of VERVASI®
How INNPRO Robert Błędowski boosted their agents' productivity with LiveAgent
Learn how INNPRO Robert Błędowski boosted productivity by 20% and cut response times by 15% using LiveAgent's intuitive ticketing system.
How CVFR Travel Group automated the entire support workflow with LiveAgent
Learn how CVFR Travel Group, one of Australia's largest travel business groups, automated their support workflow with LiveAgent, boosting productivity by 30% and reducing agent workload by 40%.
How CS Apparel Group launches new support lines in minutes with LiveAgent
Learn how CS Apparel Group, one of the largest sports and fashion retailers in Czech Republic and Slovakia, improved support speed by 75% with LiveAgent.
Satur - 100 Years of Unforgettable Travel with LiveAgent
Discover how Satur, a leading travel agency with 100 years of experience, uses LiveAgent to manage customer communication, internal coordination, and knowledge sharing across 43 branches and 150 team ...
How FrëschKëscht transformed customer support with LiveAgent
Discover how FrëschKëscht transformed their customer support with LiveAgent, enhancing efficiency and sales with faster response times and satisfied team members. Explore their journey from a school p...
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