Rush hours flooding your call queue? Customers stuck waiting?
LiveAgent is the Support Help Desk Platform for live chat, ticketing, call center, and social support - built for growing teams, not enterprise procurement.
Trusted by 15,000+ companies
Scattered emails, missed chats, and no shared view of a customer's history slow every team down as ticket volume grows.
Fewer dropped tickets, faster replies, No more rush or long queues
Every feature below ties to one business outcome: your team resolves more conversations, faster, without hiring to keep up.
See the queue the way
your team will
Real ticketing dashboard: assign owners, track backlog age, and route by channel from one screen.
Support teams see the difference fast
Real results from LiveAgent customers - read the full stories linked below.
- Average email response time
- 24h -> 6h
- International engagement
- +80%
CS Apparel Group
M4Markets, with 24/7 AI chatbot support
Join thousands of teams growing their support with LiveAgent
“LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.”
Peter Komornik
Slido
“It’s a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
Covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO Internetmarketing
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
Webmaster Deals
“Our paid customer conversion rate went up 325% the first month we’ve set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
“We find LiveAgent to be the best live chat solution by far.”
Matt Janaway
The Workplace Depot
“We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.”
Viviane Carter
CSI Products
“With LiveAgent we’re able to give our customers support wherever they are.”
Christian Lange
Lucky-Bike
“LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.”
Peter Komornik
Slido
“It’s a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
Covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO Internetmarketing
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
Webmaster Deals
“Our paid customer conversion rate went up 325% the first month we’ve set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
“I have to say, I have never experienced such a professional customer approach.”
Andrej Ftomin
TAZAR Group
“We find LiveAgent to be the best live chat solution by far.”
Matt Janaway
The Workplace Depot
“We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.”
Viviane Carter
CSI Products
“With LiveAgent we’re able to give our customers support wherever they are.”
Christian Lange
Lucky-Bike
Frequently asked questions
- Do I need a credit card to start the free trial?
No. LiveAgent offers a 30-day free trial with no credit card required, so you can test every feature before choosing a paid plan.
- How long does setup take?
Most teams are live the same day. Import your existing tickets and connect your channels (email, chat, social, call center) from one setup screen.
- What does it cost after the trial?
Plans start at $15 per agent per month. Mobile apps, API access, and integrations are included at every tier with no extra fees.
- Can I cancel anytime?
Yes. There's no long-term contract - upgrade, downgrade, or cancel whenever you need to.
Start clearing your queue today
Set up in minutes and start resolving more tickets, faster - no credit card, no commitment.
Start Free Trial
No credit card required - Cancel anytime - Free 30-day trial & a free personalized demo session.