Global Call Forwarding

Global Call Forwarding integration

Global Call Forwarding stands as a leading provider of local and international toll-free numbers, managing an extensive global network of partners and boasting the largest inventory of regional and toll-free numbers worldwide. This large network allows the company to furnish businesses with unique phone numbers for specific countries or regions, enabling the establishment of a local presence anywhere on the globe.

The company’s history dates back to 1996 when United World Telecom (UWT) was founded in Florida as a callback service provider. Over time, the company grew and transitioned into a call forwarding provider, eventually establishing the Global Call Forwarding (GCF) brand in 2007. After more than two decades in business, UWT has experienced significant growth, established a substantial customer base, and expanded operations globally, with a strong presence in the APAC region.

Global Call Forwarding supports a diverse range of clients, from small businesses to large multinational corporations, with its feature-rich local and global phone numbers operating on an advanced global network. The company underscores the importance of local points of contact in today’s competitive global marketplace, recognizing that their absence can cost businesses sales and growth opportunities. Their solutions cater to organizations of all sizes, from those with an international footprint to small businesses, dedicating equal time and effort to all clients. This customer-first approach ensures the best possible support for each client, regardless of their size.

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How can you use it?

LiveAgent has teamed up with Global Call Forwarding to make integrating Global Call Forwarding numbers into your call center super easy. And the best part? There are no additional fees from LiveAgent for this connection.

If you are interested in connecting Global Call Forwarding with the LiveAgent call center, simply login to your LiveAgent account and follow the instructions:

1. Log in to your LiveAgent account
2. Navigate to Numbers

3. Search for Global Call Forwarding

4. Click on add
5. Insert required credentials

Cost of integrating Global Call Forwarding:

LiveAgent subscription includes integration at no extra cost, whereas Global Call Forwarding offers its services for a fee as they are a separate business.

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Benefits of Global Call Forwarding:

• Cost-efficient solutions
• No setup fees, no commitment; cancel anytime
• High reliability
• Flexibility
• Access worldwide
• Enhanced Security

Would you like to learn more about how call center software works? Check out the video below.