"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
Say goodbye to slow, subpar software
Switch to LiveAgent & we’ll migrate your data from Help Scout for free.
Switching from Help Scout to LiveAgent?
Importing your data from Help Scout to LiveAgent is a piece of cake. Either follow our step-by-step guide and do it yourself, or contact us, and our technical support staff will be happy to migrate your data for you.
Get started today
Help Scout vs LiveAgent Comparison
| Feature | LiveAgent | Help Scout |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ✅ Yes |
| Unlimited Tickets/Mails | ✅ Yes | ❌ No |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ❌ No |
Use our built-in migration plugin
You're just a few clicks away from transferring your Help Scout data into LiveAgent. All you have to do is log in to your LiveAgent dashboard, and click the activation slider inside your plugins. The Help Scout migration will only require your API key — no additional coding is necessary.
We're ready to assist you
Reach out to us via live chat or e-mail to let us know that you want to migrate your data from Help Scout. We will securely migrate your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.
What you can migrate from HelpScout
- People
Easily migrate agents, admins, end users and customers.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Perks of migrating from HelpScout
Stellar customer service
Our agents are ready to assist you with any of your problems 24/7.
Fully featured help desk solution
Our software offers over 179 help desk features, complemented by over 40 integrations.
Significant savings and ROI
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
Multiple supported languages
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
Migrate from Help Scout today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
$10
per month billed annually for new users (until January 1st, 2027)
Save 33%
Medium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
$19
per month billed annually for new users (until January 1st, 2027)
Save 33%
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Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
$33
per month billed annually for new users (until January 1st, 2027)
Save 33%
Testimonials
What our existing customers say about us
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a pleasure to have a great portal that improves our customer service. "
"We see LiveAgent as a great tool for communicating with customers. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
Frequently asked questions
Ready to migrate from Helpscout to LiveAgent?
Join thousands of companies that have already switched to LiveAgent and improved their customer support.
