Feature | LiveAgent | LeadDesk |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ❌No |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Provide awesome customer support with the right solution. Get access to ticketing with email, live chat, call center, social media, and customer portal with knowledge base.
We currently don’t have a LeadDesk migration plugin available. Are you interested in it? Let us know and we’ll get working!
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Get LiveAgent free forever or choose one of our three paid plans.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW and Yamaha in providing world class support to your customers.
Most Popular
Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
LiveAgent monthly updates: June edition
Discover LiveAgent’s June updates: AI assistant upgrades, smarter email handling, new integrations & bug fixes. See what’s next!
All-in-one knowledge base software
Create stunning knowledge bases & FAQs with LiveAgent! Empower customers with instant answers. Free 30-day trial, no credit card required.
LiveAgent monthly product update: July edition
Discover July's LiveAgent updates: advanced spoofing protection, new Help Center, improved chat design & bulk attachment downloads!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.