Welcome to the LiveAgent customer service webinar! Our specialists will guide you through our multi-channel help desk solution, which includes ticketing software, live chat, a built-in call center, and much more. We will help you with the setup and configuration of your account, as well as answer your most requested questions. Get to know LiveAgent’s customer care software with us and improve your customer service like many businesses around the world.
In this webinar, we are going through the basics of LiveAgent dashboard, what are the most important features and settings you should look at first.
Streamlined communication transformed into tickets is the key feature of LiveAgent. Increase productivity by switching to LiveAgent.
LiveAgent offers a comprehensive customer care solution with features like live chat, call center, ticketing system, social media integration, and knowledge base. It provides excellent customer service with 24/7 support and 30-day free trial.
LiveAgent is a versatile help desk software used by businesses to boost revenue, improve customer satisfaction, and increase customer value. It offers a free trial and caters to various business models. Customers praise its affordability, support team, and advanced automation features.
The given text covers a range of topics such as customer service, training, communication, and AI. It discusses various aspects of providing excellent customer service, including cultural factors that influence service standards, the power of proactive customer service, and the importance of effective communication in call centers. It also explores AI developments such as voice replication, text translation, and creating structured text from free text using ChatGPT. Additionally, the text covers sales and marketing aspects of LiveAgent, a customer service software platform.
LiveAgent is a versatile customer service software that offers a range of features including ticketing system, multiple customer portals, knowledge base, search widgets, mobile help desk apps, cryptography and multiple data centres. Password validators, SSO and billing management are also available. Moreover, LiveAgent integrates with various other platforms such as Slack, WordPress, Drupal and SquareSpace. Other services include CTI, CRM, eCommerce and email marketing. Migration plugins are also available to import data from previous help desk systems.
LiveAgent is a comprehensive customer service software with over 175 features, trusted by major companies like Huawei and BMW. It offers valuable content, integrations, and personalized experiences to improve customer satisfaction and boost sales. It also helps in improving marketing reputation and customer service metrics. Start a free trial now!
LiveAgent is a versatile help desk software used by Cotswold Web for customer support, with high ticket resolution and customer satisfaction rates. They switched from HelpScout for its flexibility and cost-effectiveness. The company appreciates LiveAgent's features, including templates and access restrictions, and its ability to handle both sales and support inquiries.
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A message will be sent to your email address containing login details, right after your account is installed.