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LiveAgent webinars

Webinars

Learn with LiveAgent webinars

Welcome to the LiveAgent customer service webinar! Our specialists will guide you through our multi-channel help desk solution, which includes ticketing software, live chat, a built-in call center, and much more. We will help you with the setup and configuration of your account, as well as answer your most requested questions. Get to know LiveAgent's customer care software with us and improve your customer service like many businesses around the world.

Start with the basics

Start with the basics

In this webinar, we are going through the basics of LiveAgent dashboard, what are the most important features and settings you should look at first.

Get to know help desk ticketing

Get to know help desk ticketing

Streamlined communication transformed into tickets is the key feature of LiveAgent. Increase productivity by switching to LiveAgent.

Direct contact with your customers

Direct contact with your customers

Discover how to communicate directly with your customers using LiveAgent's live chat, call center, and other real-time tools. Learn best practices for engaging with customers, resolving issues quickly, and providing exceptional support through direct channels.

Create separated knowledge bases

Create separated knowledge bases

Multi KB is the latest addition to customer portal ecosystem. With multiple knowledge bases you can separate knowledge according to a language, product or brand.

You will be in Good Hands!

Join our community of happy clients and provide excellent customer support with LiveAgent.

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