![23 Live Chat Statistics: Key Insights for 2024]()
23 Live Chat Statistics: Key Insights for 2024
As we move into a fast-paced digital future, how we connect and communicate has transformed dramatically, with live chat becoming… Learn More
![The 15 best Zendesk alternatives for 2024]()
The 15 best Zendesk alternatives for 2024
Zendesk is a popular customer support solution. With its wide range of features including ticketing and knowledge management, Zendesk is… Learn More
![LiveAgent monthly updates: March edition]()
LiveAgent monthly updates: March edition
Welcome back to our latest blog post, where we dive into the less visible yet incredibly vital updates that have… Learn More
![12 key help desk metrics, KPIs, and how to calculate them]()
12 key help desk metrics, KPIs, and how to calculate them
Have you ever wondered how many inquiries your help desk receives per day? How long it takes for your team… Learn More
![The 15 best Freshdesk alternatives]()
The 15 best Freshdesk alternatives
In today’s business world, exceptional customer service is key. Freshdesk, a major contender in the industry, is a customer support… Learn More
![LiveAgent monthly updates: February edition]()
LiveAgent monthly updates: February edition
Welcome back to our monthly dive into the latest and greatest at LiveAgent. This month, we’ve got some exciting updates… Learn More
![The top 15 help desk software for small business owners]()
The top 15 help desk software for small business owners
Running a small business means wearing many hats. And out of all of them, the customer service cowboy hat is… Learn More
![LiveAgent monthly updates: January edition]()
LiveAgent monthly updates: January edition
Hey there and welcome to the January edition of our monthly update blog. Step into our virtual update room where… Learn More
![Email thread: Definition, benefits, best practices, and more]()
Email thread: Definition, benefits, best practices, and more
In an era dominated by digital communication, mastering your virtual mailbox has become a non-negotiable skill. In the exciting, although… Learn More
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