What is a VoIP Number & How it Differs from a Landline Number
What is a VoIP Number & How it Differs from a Landline Number | Virtual Phone Numbers
Topics
- VoIP numbers
- advantages over landline numbers
- call forwarding
Video summary
In this video, Nate discusses VoIP numbers and their advantages over traditional landline numbers. He explains that VoIP numbers are not tied to a fixed device or location like landline numbers are. They can be assigned to departments, locations, branches, or individual users, allowing calls to be forwarded to multiple phone numbers, IP addresses, and devices. Nate also gives a practical example of how a VoIP number can make it easier for callers to reach a sales representative. He emphasizes the convenience and increased privacy that VoIP numbers bring to businesses. Nate then mentions the three variants of VoIP numbers - local, toll-free, and vanity numbers - and explains their benefits. He also mentions that there are providers like RingCentral, Grasshopper, and 8x8 that offer paid VoIP numbers. In conclusion, Nate encourages viewers to subscribe to their channel for more information about VoIP and to share the video on social media.
Video trancript
hey guys nate here and today we're going
to talk about voip numbers let's get
right to it
for those who are just entering the voip
world it may seem weird that the
communication system centered around the
internet would still use the numeric
phone number as landlines do however
there are a few key differences to note
between landline numbers and voip
numbers
first of all the traditional numbers
you'd get for a landline phone company
are assigned to a fixed device telephone
line and fixed location
after the phone company assigns these
metrics you can't just edit a field to
change them this limits call routing to
devices within the physical location of
your office
in contrast virtual phone numbers like
the one you see in voip systems are not
tied to a specific line or device or
location
rather they're assigned to a specific
department location branch or even user
this means they can forward calls to
multiple phone numbers ip addresses and
devices
let's look at a practical example let's
say you assign steve your best sales
representative to joe you're our biggest
client before voip you would have to
give steve's home office and mobile
numbers to joe
with a voip number you can give joe a
single number and he'll be able to reach
steve no matter where he is on the
device of steve's choice this is just
one example of how the voip revolution
has raised the standard of convenience
on both ends of business transactions
another benefit is the fact that virtual
numbers make it easier for callers to
reach your agents whether on the
customer service or sales team customer
satisfaction can really skyrocket once
you've implemented the voip system
furthermore employees will be better
equipped to generate value in your
company if they don't have to wait at
their desks for important calls
last but certainly not least voip
numbers bring a higher level of privacy
due to the security protocols that are
in place to learn more about voip
security be sure to check out our video
on voip security here
back to voip numbers companies can
choose between three variants when
setting up their voip system
local
toll-free and vanity
companies with locations spread across
multiple cities will be able to cut down
on distance calling costs by setting up
local numbers toll-free numbers also
known as 1-800 numbers protect callers
from long-distance charges and bill your
company instead
don't worry though calls placed over the
internet are much cheaper than legacy
international fees making it well worth
the credibility you gain by having a
1-800 number
finally vanity numbers like 1-800
flowers make it easier for companies to
differentiate themselves and are also
more memorable to customers it's worth
noting that you don't even need to
switch to virtual phones if you're
looking to get a voip number providers
like ringcentral grasshopper 8x8 and
more offer paid voip numbers
you'll be able to add more numbers as
your business scales up while only
paying additional monthly fee per user
that's all for now but don't forget to
subscribe and hit the notification bell
below if you enjoyed this video so you
can stay up to date on our journey to
simplify the voip world and share this
video on social media too so your
friends can get up to speed on all the
wonders that voip numbers have to offer
till next time this is nate from get
voip
you
Dig Deeper
The Benefits of VoIP Numbers
VoIP (Voice over Internet Protocol) numbers may seem similar to traditional landline numbers, but they offer some key differences and advantages. Unlike landline numbers, VoIP numbers are not tied to a fixed device or location. Instead, they can be assigned to specific departments, locations, branches, or even individual users. This flexibility allows for call forwarding to multiple phone numbers, IP addresses, and devices.
One major benefit of VoIP numbers is the convenience they offer. Instead of needing to provide multiple numbers for a sales representative like Steve, a single VoIP number can be given to clients like Joe. This number will allow Joe to reach Steve on any device of his choice, regardless of Steve's location. This convenience raises the standard of efficiency and accessibility in business transactions.
Another advantage of VoIP numbers is the improved customer satisfaction they can bring. Virtual numbers make it easier for callers to reach your agents, whether they are on the customer service or sales team. This ease of communication can lead to increased customer satisfaction and loyalty.
A VoIP system also benefits employees by allowing them to generate more value for your company. With the mobility provided by VoIP numbers, employees no longer have to be tied to their desks waiting for important calls. They can be more productive and responsive, improving overall company performance.
Additionally, VoIP numbers provide a higher level of privacy due to the security protocols in place. The security features of VoIP systems ensure that sensitive information and communications are protected.
When setting up a VoIP system, companies have three options for their numbers: local, toll-free, and vanity numbers. Local numbers are suitable for companies with multiple locations across different cities. They help reduce distance calling costs. Toll-free numbers, also known as 1-800 numbers, protect callers from long-distance charges and bill your company instead. Vanity numbers, like 1-800-FLOWERS, make it easier for companies to differentiate themselves and are more memorable to customers.
Even if you are not looking to switch to virtual phones, you can still obtain a VoIP number from providers like RingCentral, Grasshopper, or 8x8. These providers offer paid VoIP numbers that can be added as your business scales up, usually with an additional monthly fee per user.
VoIP numbers bring numerous benefits to businesses, including improved convenience, customer satisfaction, employee productivity, and privacy. Consider implementing a VoIP system to enhance your company's communication and efficiency.
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