LiveAgent Success Story: Sli.do | Web App For Events

when people join conferences or meetings
they typically come with questions
slotto is a web app that allows them to
ask the more of his most burning ones
and at the same time express their
opinion it creates this beautiful
conversation between the presenter and
the audience if someone wants to
purchase a new slide all we want to do a
little more than just let them if that's
the case our success ting will reach out
walk them through the basics and answer
even the most simple questions they
might have life agent is a great tool
for us to do it effectively and in real
time events our meetings are a very
dynamic environment everything changes
all the time that's why a live chat and
phone calls help us stay close to our
clients and emails on the other hand
help us prioritize the key conversations
we have with them so we're flagging
emails creating tags for specific emails
and assigning different priorities the
greatest thing about life agent is that
it can manage everything from one place
whether it's a phone call or Ted or an
email it's very easy to talk to our
clients even during the busiest time of
the day life agent therefore allows us
to reach out faster and secure a smooth
and successful event for our client
that's also why our response time is now
closer to 30 minutes