How To Use ChatGPT For Customer Service (ChatGPT Customer Support)

hello guys in this video let's take a
look and get used with the chat dpd and
Implement that into our store into our
only store for making some customer
support so this is a very powerful tool
that's going to be helping us a lot for
actually making use for our online store
so you can do a lot of steps now speak
about if you want to do something really
really interesting like let's see for
example uh have this as a really small
application to implement that into your
online store for example this is my
online store from Shopify I'm going to
click into online store and I'm going to
go into view my story so I will be more
than happy to have the actual Link in
here to let's say that I people want to
contact me and I want to contact make
people contact my chat epd so they can
be answering all the questions but
unfortunately we can't do that but what
we can do is a few different steps for
example here speak about the chatty
video
how you can use this as a tool to help
us with the support with the let's say
the most frequent asked questions
I'm going to go back here into my
Shopify of course I'm going to leave you
a link Down Below guys in the
description if you want to check it out
like
um the free version the free tool
Shopify there's no free version of
course there's a free trial mode of 14
days but those are actually one real
offer that you can have the basic or
this title plan of Shopify for the next
three months only by paying just one
dollar which I think it's really really
cheap but uh let's go back into the
actual subject here so what I want to do
here is to go into pages
and here into Pages as you can see I do
have the fiq section the about us and
the context section so how do I actually
um used
the frequently asked questions so
speaking about what that did here is I
didn't have to do actually anything I
make the chat epd help me with the fiq
section so I tell them I have
a online store focused and to close
and I need help with uh some fiq
questions
I get into the enter Mark and the app is
going to sell it to me
that let me know what specific questions
you would like me to help with so I need
to answer questions about
[Music]
the um let's say like the different like
the the shipment
status
tracking orders
and lastly I'm going to go back here I'm
going to try to look for something that
people some
asked so I'm gonna go back here and here
as you can see here's the fabric weight
lightweight that you're gonna fit
so I think that I need to go back here
and the compounds
into the end of Mark of course here are
some samples responses to frequently
asked questions about shipment status
tracking orders and ringtones so this is
something that I need that I it's gonna
be helping me a lot to with the if IQ
section of course this is like for
customer support but I think this is
like the best way to approach to the
customer if you don't know what actually
say speaking about the the actual usage
of
um of the store and the customer so you
have this big transparent between
the machine and the customer I mean you
don't have to
focused a lot into that but here as you
can see I have five examples for example
how can I track my order you can track
your order by clicking into the track
order I received a damage item what
should I do apologize contact our
customer service I changed my mind and I
don't want the product anymore can I
return to this can I exchange an item
um when will my order be shipped so I'm
gonna go and copy this information and
I'm gonna paste that in here
but if you want to use an HTML file so
you can have a little bit more of a
design you can ask Chad DVD to do that
for you let's say
um can you show me this example
in a
HTML file
with a minimalistic
um
style get into the enter mark
and just like that just like that the
computer could be analyzing I mean child
CBD is going to be analyzing our
question and you should be receiving
that in no time so I can go I can go
back here into my
um actual Shopify fiq section and I can
paste that in here and then we're good
to go if you want to implement like it
customer support what I can certainly
just do if you are looking for let's say
chattybd to go live with your customers
and they just answer your questions so
on and on I think that this might be a
little bit different and hard to do
but if you want like that kind of
implementation that you can try to look
for until they've budget for example go
into applications go into Apps and sale
channel settings or go into the
recommended apps and here once you go
for the Shopify App Store
here into the Shopify App Store what I
can do is try to find the live chat for
example in the tap my keywords live chat
here it is live chat
there we go and I have the chatra I have
the remains Koji as a tdo live chat help
center if IQ page and the Avada help
center of the live chat so I want to
look for a free plan available so if we
we do have a free plan available in here
so I can add this application into my
actual website
so I'm going to need to accept the
integration of this app into Shopify
which would be taking no time I'm going
to get into install application
and there we go just like that we are
inside the chatra.io and what I just
need to do is to verify this app and
enable that into my store
so just in case you want to make some
live chat but if you want to make usage
of the actual chat dpd of course there
are a few options that we can use for
example the option that I just told you
before so speaking about the same
example that we asked before I asked the
same stuff but I asked for an HTM file
and a minimalistic style
and the computer is generating me the
minimalistic style
of the fiq section so what I just need
to do is to wait till the app finished
the code and I can paste that into my
fiq section and here it says content as
you can see here's an HDMI file I'm
going to accept here enter Mark answer
Mark and I paste my code really really
simple to use so as you can see here is
our fiq page to customize so I can go
back here and I just paste the code
kid into safe
and I should see this as an editor
and boom here is already added so maybe
we can't use the chat dpd as a live
chart I'm pretty sure that this will be
available in no time in the future but
um what we can do is whether choose
another application that works into
Shopify or if not what you can do is to
actually make usage of the chat dpd to
help you fail and be a little bit more
professional
speaking about to when you want to make
some interactions with your customers
and it's going to be helping you a lot
so with that being said guys we have
reached into the very end of the video
but just in case you have any questions
you can leave it down below in the
comment section so really really great
apps to use here now don't forget to
like And subscribe to the channel guys
if you want to see more amazing tools
about the actual chat dbd and implement
this into your online store thank you
for watching the video guys and I'll see
you on the next one
foreign
[Applause]