How to setup Live chat in Adobe Business Catalyst
Learn how to add live chat to your Adobe Business Catalyst website with this video tutorial. Enhance customer engagement, increase satisfaction rates, and gain a competitive edge over other websites by integrating live chat. Follow the step-by-step instructions to create a chat button, copy HTML code, and add it to your site manager.
How to setup Live chat in Adobe Business Catalyst | www.liveagent.com
Topics
- adding live chat to Adobe Business Catalyst website
- creating a chat button and copying HTML code
- editing HTML code and pasting live chat code
Video summary
This video tutorial explains how to add live chat to your Adobe Business Catalyst website. The first step is to create a chat button and copy its HTML code to the clipboard. Then, navigate to the site manager in your business catalyst dashboard panel and select the page you want to add the chat button to. Edit the HTML code of the page and paste the live chat HTML code right above the body line. Don't forget to update changes and refresh your website to see the chat button.
Video transcript
hello everybody in this video tutorial I
will show you how to add live agents
live chat to your Adobe business
catalyst website first of all you have
to create a chat button copy its HTML
code to clipboard then go to your
business catalyst dashboard panel
navigate to site manager and click on
pages at the bottom right corner select
edit
now click on HTML and scroll to the
bottom of the page
paste the live chat HTML code right
above the body line don't forget to
update changes
refresh your catalyst website and your
chat button is ready
Enhancing Customer Engagement with Live Chat
Adobe Business Catalyst is a platform for building and managing websites. It is designed for businesses that are looking for a comprehensive web solution that integrates various website functionalities such as eCommerce, web forms, and email marketing campaigns. To take your customer engagement to the next level, it is essential to integrate it with a live chat. Live chat is an effective customer engagement tool because it adds a human touch to online customer interactions. It allows businesses to interact with customers in real-time, addressing any issues, answering inquiries, and providing immediate solutions. Adding live chat to an Adobe Business Catalyst website can positively impact the business by providing a competitive edge over other websites. Live chat can regularly deliver higher satisfaction rates than traditional contact channels such as phone and email, which can lead to an increase in loyal customer base and drive revenue.
Learn all about LiveAgent with webinars
LiveAgent is a comprehensive customer service software for the retail industry. It offers automated ticketing, real-time interactions, and integrations with social media channels. It helps improve customer relationships and communication, with email notifications playing a crucial role in customer support. LiveAgent also provides features for improving marketing reputation, reducing lost tickets, and increasing productivity levels. The software is highly rated and trusted by major companies, offering over 175 features, language support, and a free trial.
Live chat for the real estate industry
Live chat enhances customer service for real estate agents. It offers omnichannel support, reduces waiting time, increases conversion rates, and improves communication and engagement.
Learn how to improve your business with Salesflare integration for LiveAgent
LiveAgent offers customizable email notifications for agents and customers, improving communication and providing quick updates. Try all communication channels while your LiveAgent is ready.
Need to improve your marketing reputation?
LiveAgent is a reliable customer support software trusted by companies like NASCAR and Forbes. It offers personalized experiences, live chat, and integrates with social media.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
Try all communication channels while your LiveAgent is ready.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.
We’re available on multiple dates