How to replace the default logo in LiveAgent
Topics
- replacing default Live Agent logo
- changing default small logo used on mobile chat windows
- configuring footer text and link
Video summary
This video tutorial provides instructions on how to replace the default Live Agent logo on your website with your company's logo, along with the default footer text powered by Live Agent. The tutorial includes navigating to the configuration system general to upload the new logo from your computer or image URL, changing the default small logo used on mobile chat windows, and configuring the footer text and link by purchasing the branding free feature. The summary concludes with a reminder to click the save button on the bottom of the screen after finishing the changes. If you have any questions, you can contact the support via email.
Video trancript
in this video tutorial I will show you
how to replace the default live agent
local buyer company's logo and the
default footer text powered by live
agent by your own let's start with
replacing the default live agent logo
your logo will be used on home page in
ticket history window and as a default
logo for all new contact widgets
navigate to configuration system General
on the top of the screen next to default
logo click on change and upload a logo
from your computer or image URL under
the default logo section you can also
change the default small logo that will
be used on mobile chat window now I will
show you how to replace the default
footer text powered by live agent by
your own on the same screen under the
default logo section you can find footer
text section firstly you need to
purchase the branding free feature and
then you can configure the footer text
and link if you're finished with
uploading a logo and replacing the
default footer text do not forget to
click on save button on the bottom of
the screen if you have any questions
don't hesitate to get in touch with us
via email support @ la desk.com thanks
for watching
Boost Your Branding Efforts by Replacing The Default Logo
If you are using LiveAgent as your customer service software, then you might have noticed the default LiveAgent logo that shows up on your website and mobile chat windows. Replacing the default logo with your company’s logo can bring several advantages for your business. It can help you establish your identity and brand presence. Your customers will recognize your brand quickly, which helps you build trust and credibility. It also reinforces your brand and adds a professional touch to your website. But how exactly can you replace the default logo in LiveAgent? In order to help you, LiveAgent has provided a video that guides you through the whole process. The step-by-step guide ensures that you can easily replace the default logo without any technical expertise.
LiveAgent Success Story: Sli.do
Slido is a web app that promotes conversations between presenters and audiences during meetings and conferences. Life agent is a real-time communication tool for managing phone calls, emails, and chats with clients, resulting in faster response times and more successful events. LiveAgent offers customer service software with VoIP phone systems, self-service, and help desk software for startups. The company also provides support features, data migration, and templates for webinars and customer service management.
LiveAgent is a fully-featured help-desk software that offers a great alternative to Crisp. It has served over 15,000 businesses and 150M end-users worldwide, boosting their customer service team's productivity and increasing customer satisfaction. LiveAgent provides a 7 or 30-day free trial and requires no credit card to get started.
LiveAgent is a comprehensive customer service solution that combines social media, knowledge base, and call equipment with over 175 features and 40 integrations. The platform offers a free trial period of 7 or 30 days, and users can sign up using a company email to get the longer trial period for free. LiveAgent offers a range of features that HelpCrunch is missing, including customer forum, automation and rules, history, and chat widget. It also has a higher number of agents and offers call center functionality. LiveAgent and HelpCrunch both offer ticketing and live chat features.
LiveAgent is highly recommended by various companies for its added value and fast, efficient support team. The tool helps categorize support tickets and track client needs, while improving communication and customer satisfaction. LiveAgent is praised for its easy-to-use interface, reliable performance, and reasonable pricing, making it an ideal choice for fast-paced online businesses.
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