How to install LiveAgent WordPress plugin
Learn how to install and benefit from the LiveAgent WordPress plugin which allows businesses to offer efficient and effective customer support through real-time chat, reducing waiting times and enabling centralized management of multiple communication channels.
How to install LiveAgent wordpress plugin | www.liveagent.com
Video transcript
The Benefits of LiveAgent WordPress Plugin for Customer Support
LiveAgent offers a powerful WordPress plugin that enables businesses to provide efficient and effective customer support. The LiveAgent WordPress plugin allows businesses to display a live chat button on their WordPress site or blog, which customers can use to initiate conversations with support agents in real-time. This feature helps to reduce customer waiting times and provide timely resolutions to their issues. Customers also often prefer live chat as a support channel since it offers immediate responses and is less time-consuming than other channels such as email or phone. This WordPress plugin offers a centralized dashboard that enables customer support representatives to manage multiple channels, including email, social media, phone, and chat, from one platform. The integration helps businesses provide an omnichannel support experience that promotes consistency, real-time communication, and better customer experience. LiveAgent has created a comprehensive step-by-step video to guide you through the process of installing the LiveAgent WordPress plugin in order to help you get started.
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ABB's live chat feature allows agents to distribute and prioritize chats, set routing and inactivity times, and customize the chat interface. Users can also transfer chats between departments and utilize canned messages for efficiency.
Learn all about LiveAgent with webinars
LiveAgent is a comprehensive customer service software for the retail industry. It offers automated ticketing, real-time interactions, and integrations with social media channels. It helps improve customer relationships and communication, with email notifications playing a crucial role in customer support. LiveAgent also provides features for improving marketing reputation, reducing lost tickets, and increasing productivity levels. The software is highly rated and trusted by major companies, offering over 175 features, language support, and a free trial.
How to add live chat into uKit website
The given text discusses LiveAgent, a customer support software that offers features such as ticketing, live chat, and a call center. It emphasizes the importance of starting with the basics and understanding the key features and settings of the LiveAgent dashboard. The text also highlights the benefits of using help desk ticketing and mentions well-known companies that use the software.
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