In this video tutorial, you will learn how to add live chat to your PrestaShop store by creating a chat button and pasting its HTML code into either the header or footer file of your theme folder. The process is quick and easy, allowing you to provide real-time customer support.
hello everybody in this video tutorial i
will show you how to add live agents
live chat to your prestashop store
start with creating a chat button and
copying its html code to clipboard now
open your prestashop folder on your
server
navigate to folder themes your default
theme folder and depending on where you
want to place the button choose either
header.tpl or footer.tpl open this file
find the ending html section and paste
the chat button code right above it
refresh your store and you are ready to
provide awesome real-time customer
support
This video tutorial will guide you through the process of adding live chat to your website step-by-step. Adding live chat into your Prestashop store website can be a game-changer when it comes to providing quick and personalized support to your customers. By allowing customers to get instant help, you can substantially reduce resolution times and enhance the overall customer experience and satisfaction. Live chat can also enable businesses to handle multiple customer inquiries at once, which can increase the number of support tickets you can process within a given time period. With LiveAgent, setting up live chats is effortless, as they provide customizable chat buttons that can be installed into the Prestashop store via HTML code.
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