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Português Looking for Userlike alternative?
Discover why LiveAgent is the best Userlike alternative on the market.
Used by
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Fed up with your help desk software?
LiveAgent offers the fastest live chat widget on the market, a multichannel ticketing system and a variety of features and integrations to help you make your customer support top notch. Go beyond just awesome chat platform and provide your support team with a ticketing system that can handle email, live chat messages, social media, call center and customer portal.
Keep reading and find out why LiveAgent makes the perfect Userlike alternative. Our free 30-day trial can show you what makes LiveAgent a great customer support software for your business.
Save more with LiveAgent
UserLike vs LiveAgent at a glance
| Feature | LiveAgent | Userlike |
|---|---|---|
| Ticketing | ✅Yes | ❌No |
| Live Chat | ✅Yes | ✅Yes |
| Call Center | ✅Yes | ❌No |
| Self-Service | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| ✅Yes | ❌No | |
| ✅Yes | ❌No | |
| Viber | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| Knowledge Base | ✅Yes | ❌No |
| Customer Forum | ✅Yes | ❌No |
| Automation and Rules | ✅Yes | ✅Yes |
| API | ✅Yes | ✅Yes |
| Interactive Voice Response (IVR) | ✅Yes | ❌No |
| Video Calls | ✅Yes | ❌No |
| Unlimited History | ✅Yes | ✅Yes |
| Unlimited Websites | ✅Yes | ✅Yes |
| Unlimited Chat Buttons | ✅Yes | ✅Yes |
| Unlimited Tickets/Mails | ✅Yes | ✅Yes |
| Unlimited Call Recording | ✅Yes | ❌No |
| Unlimited 24/7 Support | ✅Yes | ❌No |
Handle incoming chats efficiently
Build customer loyalty and answer customer conversations quicker with the right live chat. LiveAgent has the fastest among them all, with chat displayed speeds at 2.5 seconds. Improve agent efficiency thanks to live chat features such as real-time typing view, proactive chat invitations and custom chat buttons. Find out more about live chat features or try it out today and see what makes it great.
Provide the best chat experience for your customers
Customer communication via multiple channels
Build customer relationships with a ticketing system that handles every channel your customers use. Answer emails, solve issues via live chat, receive customer calls, write customer portal articles and get social on Facebook, Twitter, and Instagram. LiveAgent can also handle Viber and WhatsApp. Provide customer satisfaction everywhere while using just one help desk software.
Provide customer services from every channel
User friendly and powerful toolset
Every communication channel you can cover with LiveAgent is backed up by business tools and features that can help you get your job done. Filter customer inquiries, keep track of customer feedback, use tags to keep things sorted, or use gamification features to improve agent performance and engagement. Have a look at the full list of features and find out how you can improve your workflow.
Pioneering software
Did you know?
Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.
Generate more revenue
Create memorable customer experiences that boost revenue.
Improve satisfaction
Delight your customers with lightning-fast responses.
Boost customer value
Make more sales by keeping your customers loyal to your brand.
Customer satisfaction goes both ways
Providing great customer satisfaction is one of our main priorities and that’s why we do our best to create an amazing customer experience for everyone. This is possible thanks to our 24/7 support available via email, live chat, or phone. Contact us anytime you want to solve an issue or learn something new about LiveAgent.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Ready to improve your customer interactions?
Start improving your customer support and add more communication channels to your help desk. Have a look at our tour video and check out our affordable pricing plans. If you want the LiveAgent experience start our free 30-day trial. No strings attached, we promise.
Discover the power of LiveAgent's Universal Inbox, a unified dashboard that streamlines all communication channels—emails, calls, social media, and more—into one centralized location. Enhance your team's efficiency with features like automatic ticket routing, real-time chat previews, and built-in CRM. Elevate your customer service and satisfaction with a free 30-day trial today.
Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
The right help desk for every business
LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.
How IdoSell achieved 100% customer satisfaction and scaled global support with LiveAgent
Idosell boosts efficiency with LiveAgent! 14 agents deliver 100% satisfaction to 4,000+ clients via email, chat, and calls. Try LiveAgent now!"
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