"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
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See what powers LiveAgent: from features and integrations to industry solutions.
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Better customer experience with LiveAgent
LiveAgent can help you build better customer relationships, and help your customer service team provide an overall better service in every regard. Take advantage of more than 130 features and 200+ integrations that can help you every step of the way. Get started with our free 30-day trial and start improving your customer communication today!
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All support channels under one roof
LiveAgent is an omnichannel platform that helps you manage all your customer communication efficiently.
Explore our wide range of tools and features
Discover how our toolset can help you improve your communication capabilities.
Help Desk Software
LiveAgent has everything a modern help desk requires. Our state-of-the-art software is full of efficiency features that will help you turn every ticket status from open to solved in no time.
Ticketing
LiveAgent relies on a state-of-the-art ticketing system that can manage and organize your customer communication.
Social Media
Provide convenient support and handle requests via Facebook, Twitter, Instagram, Viber, and WhatsApp.
Live Chat
One of the fastest live chats available comes packed with features that can help you sell more and reply faster.
LiveAgent can fit into any type of business
LiveAgent tools and features are suitable for use in many types of businesses in any industry.
Bussiness solutions
LiveAgent is the right fit for any niche and any type of business. Discover what it can do for various types of businesses and how it can help you improve.
Industry solutions
If you're looking for the right help desk system for your startup, you're at the right place. See why you should choose LiveAgent.
Use cases
LiveAgent brings positive change to many companies worldwide. Read stories of our customers and see how they improved their business with LiveAgent.
Over 190 CMS & Payment Gateways integrations with LiveAgent
Integrate, Automate, Innovate.
Learn more with LiveAgent
LiveAgent is more than just a service desk software. We help businesses learn, and we provide solutions for customer support teams free of charge.
- Academy
Learn with Academy and become a customer support expert.
- Templates
Get email templates for any occasion and purpose.
- Webinars
Learn about LiveAgent and customer support with webinars.
- Blog
Stay informed with the latest news about customer support.
- Glossary
Explore the meanings behind customer support jargon.
- Directory
Find all important customer support contacts.
- Typing Test
Improve your typing speed with our effective test.
- Checklists
Organize your workflow with productivity checklists.
The story behind LiveAgent
Find out more about the team behind LiveAgent help desk software and our success.
The story
How LiveAgent was born
Born in 2004, LiveAgent has an inspiring story behind its establishment. During the work in Quality Unit our founders realized that their communication with customers can use an enhancing tool. After thorough market research, they decided that no solution available could fulfill their needs.
So if you cannot buy a product to supercharge your customer interaction, why not develop one, – they thought. And this is how LiveAgent was born – a versatile helpdesk platform with omnichannel capabilities, integrations and ticketing.
Awards
Top rated helpdesk software
Over the years LiveAgent has received numerous awards from the most popular software review websites, such as Capterra, G2, GetApp and many more. We became one of the industry leaders and consecutive winners of multiple helpdesk award categories.
- Best Support for Small Business – G2
- Leader in Call Tracking Software – GetApp
- Spring 2025 Leader – SourceForge
- Best Support, Winter 2025 – SoftwareSuggest
Long-term benefits
Why companies trust LiveAgent
LiveAgent helpdesk software is used by customer service departments worldwide. Our users consistently review LiveAgent positively for its:
- Business benefits: Reduced response time, Multi-channel communication, Automation and organization features, Easier workflow with features and integrations
- Positive impact: Satisfied and happier customers, Better customer ratings, Increased customer loyalty, Faster communication and satisfaction
Transparent and fair pricing
No contracts, no hidden fees, fully transparent pricing, billed only for real usage annually or monthly. Select the right plan and start providing the best customer support.
Small business
Affordable ticketing platform for smaller support teams
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
$49
per agent/month billed annuallyTestimonials
Get LiveAgent and join 7000 happy clients
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"We have been using LiveAgent since August and we are really satisfied with it. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
