Test FAQ

Measure the success of marketing campaigns

Marketing success can be measured through metrics like ROI and ROAS. A/B testing helps choose the best content or strategy. Insights from analytics tools help evaluate campaign success. Success indicators depend on the marketing goal and meeting performance goals.

About LiveAgent

LiveAgent is the original help desk software, created in 2004 by Viktor and Andrej. Today, it serves over 150 million users and 40,000 businesses worldwide, with a mission to provide affordable, functional, and helpful software. The company vision is to put customer support at the heart of every business. The team is led by Andrej Harsani and Viktor Zeman. LiveAgent offers a variety of features, integrations, and support options, and is dedicated to continuous improvement.

LiveAgent 5.36 – Improvements and fixes

LiveAgent 5.36 update brings improvements to reports permissions, call notifications, and mail server integration instructions, along with fixes for duplicate Viber accounts, long account names, and empty canned messages through APIv3.

VIP Support

Dedicated support agent availability includes chat, email, and call support, with VIP SLA response times for critical, high, standard, bugfix, and request issues. Additional concierge migration services are also offered.