"Since we are using LiveAgent our response time improved by 60%. "
Looking for an alternative to Teamwork Desk?
Discover why LiveAgent is the best Teamwork Desk alternative on the market.
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Fed up with your help desk software?
Try LiveAgent and get familiar with our omnichannel ticketing system, advanced features, and every help desk tool you need for solving that difficult customer query. Keep on reading to find out more about LiveAgent, or start your free 30-day trial today and provide multi-channel support with the right customer communication software.
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TeamWork Desk vs LiveAgent at a glance
See a detailed comparison of TeamWork Desk vs LiveAgent features.
LiveAgent | TeamWorkDesk | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
Handle incoming tickets from every communication channel
Ticket management in LiveAgent is easy thanks to our multi-channel communication that sorts out all tickets coming from various communication channels.
Emails are just the beginning, take advantage of the real-time chat, answer phone calls, and write great articles for your knowledge base to create a useful customer portal. Social media integrations are a part of the deal, LiveAgent has built-in Facebook, Twitter, Instagram, and even Viber and WhatsApp features to save you time.
Provide great customer experience with the fastest real-time chat
Equip your customer support team with one of the most popular and fastest communication channels. Handle customer requests faster thanks to the fastest live chat widget, with displayed speeds at only 2.5 seconds.
Our live chat also has real time typing view, full chat history, proactive chat invitations and custom buttons to help you stand out. See the full list of features here.
Get the most from your customer service solution
Every customer service software needs the right help desk features to help you build better customer relationships. Besides the omnichannel toolset, LiveAgent supports every tool and channel with a wide range of advanced features to help you deal with every customer issue efficiently.
LiveAgent also offers powerful integrations with over 140 popular apps to let you create custom workflows. Everything is packed into one user friendly solution.
Become a happy customer
We understand that the creating customer happiness is impossible without providing excellent customer service. Customer requests should be handled efficiently and quickly.
Customer satisfaction is one of our main priorities and we do our best to keep our customers happy. That’s why we provide a professional service for all of our customers. You can contact us whenever you need help. We’re available for you 24/7.
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers."
Peter Komornik
CEO of Slido
Ready to try it out?
Try out LiveAgent’s ticket management capabilities and get to experience our toolset with advanced features and integrations for free.
Have a look at our affordable pricing plans or start your free 30-day trial today. No strings attached and no credit card information required. Click the button below and start your trial right away.
Testimonials
Get LiveAgent and join 7000 happy clients
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a pleasure to have a great portal that improves our customer service. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I have to say, I have never experienced such a professional customer approach. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"It's a pleasure to have a great portal that improves our customer service. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
