"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
Looking for a Tawk alternative?
Discover why LiveAgent is the best Tawk alternative on the market.
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24/7 Customer service
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Fed up with your help desk software?
Are you looking for a different solution for your customer support? Would you like to provide support via multiple channels and give your customers options when it comes to contact? Try LiveAgent. LiveAgent is the ultimate omnichannel solution for your help desk.
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Tawk vs LiveAgent at a glance
See a detailed comparison of Tawk vs LiveAgent features.
LiveAgent | Tawk | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Rich on features
Over 175+ features to make your work flow easier and more enjoyable.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
- Improved Satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
Get more for your business
Live chat is one thing but how about something more? Customers are not coming just through one channel, so the best thing is to cover more of them. Provide support via email, social media, call center and knowledge base. LiveAgent supports even Instagram amongst others.
LiveAgent’s ticket system takes care of everything for you, so there will be no mess in your communication. Everything is sorted, as it should be.
The fastest live chat
We get it, live chat is what you came for in the first place. Why not get the fastest on the market? LiveAgent’s widget displayed speeds at 2.5 seconds.
Furthermore you get to see what your clients want as they’re typing it. Prepare your replies before they hit send and surprise them with your speed.
Your agents are your own
Stick with people you know and trust and pay for tools only. Great help desk software doesn’t have to be expensive. LiveAgent has three great paid plans that are packed with tools and features to help you provide better support.
See our plans and learn more.
Looking for a different helpdesk software?
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a pleasure to have a great portal that improves our customer service. "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We find LiveAgent to be the best live chat solution by far. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"It's a pleasure to have a great portal that improves our customer service. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"Since we are using LiveAgent our response time improved by 60%. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
