"I have to say, I have never experienced such a professional customer approach. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from SolarWinds today.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Looking to migrate from SolarWinds?
SolarWinds is a great piece of software, but we understand you might want to switch to a better fitting solution. Choose LiveAgent and begin your free trial today. Read on further to find out more about LiveAgent's capabilities.
Try it for free
What kind of data can you migrate from SolarWinds?
- People
Migrate agent profiles and complete contacts into your new single account
- Tags
Migrate all of your tags from SolarWinds into our ticketing system software
- Tickets
Move your Gmail, live chat, call center or any other tickets into your new team inbox
SolarWinds vs LiveAgent Comparison
| Feature | LiveAgent | SolarWinds |
|---|---|---|
| Ticketing | ✅ Yes | ❌ No |
| Live Chat | ✅ Yes | ❌ No |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ✅ Yes |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ❌ No |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ✅ Yes |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
A complimentary SolarWinds migration
How to get your free migration? It's quite simple. Just start your free trial and contact our support. There is no need to install products, LiveAgent is a browser-based so you can access it from anywhere and at any time. You can try it now by clicking the button below.
Benefits of full migration to LiveAgent
- Great customer experience
We do our best to provide support whenever needed and give you tools to help your customers
- Fully featured help desk software
Take advantage of all tools, features and integrations in one dashboard included in our paid plan
- Save more and earn more
Turn webpage visitors into paying customers and use tools to support them with cost saving software
- Increase workflow
LiveAgent allows your agents to do more and save time
Tools for great workflow
Are you curious about what you can get with our service desk? Our ticketing system handles all incoming emails from your customers. Furthermore, it also handles all of our other tools. We're talking about our super-fast live chat with chat displayed speeds at 2.5 seconds. There is also a customer portal known as knowledge base, call center support with many options and social media support. You can keep track of Facebook Messenger, Twitter, Instagram, WhatsApp and Viber. These tools should cover most used ways of communication for you. There is also plenty of features and integrations to help you out further.
Have a look at the toolset
Get top notch support
To provide good support for your customers, you should be backed up by great support yourself. We offer 24/7 support for our customers. We're always there for you, from platform migration to supporting you while you're using our product. Contact us any way you want, whether it's email, live chat or calls. Just let us know and we can help you with any problems. We're using the same product as our clients after all, so we know exactly what to do. Our customers are satisfied with LiveAgent, so why not join them?
Testimonials
What our existing customers say about us
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"With LiveAgent we're able to give our customers support wherever they are. "
"With LiveAgent we're able to give our customers support wherever they are. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"We love LiveAgent - it makes supporting our customers easy. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"The support team always responded promptly with quick to implement solutions. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We see LiveAgent as a great tool for communicating with customers. "
"We love LiveAgent - it makes supporting our customers easy. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"With LiveAgent we're able to give our customers support wherever they are. "
"We love LiveAgent - it makes supporting our customers easy. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
Ready to Make the Switch?
Experience LiveAgent's powerful customer support platform with comprehensive features, 200+ integrations, and 24/7 support.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
